下载App
资质规则
旅行
账户
Bae E
SLIP OWNERS ONGOING CONCERNS
Bullfrog Marina的点评
点评：I’m a houseboat slip owner and unfortunately my experience has been extremely frustrating, primarily due to the lack of communication and professionalism from Titus Crawford.
Getting clear answers or timely responses has been nearly impossible. As a paying customer, you expect at least basic communication—updates, follow-through, or even acknowledgment—but that hasn’t been the case here.
On top of that, the condition of the docks has noticeably declined. There is a significant buildup of bird droppings that clearly hasn’t been addressed in a reasonable amount of time. It’s not just an inconvenience—it reflects poorly on overall maintenance and management standards.
Professionalism matters in a setting like this, and right now that standard isn’t being met. Between the communication issues and the condition of the docks, it’s hard to justify the level of service being provided.
I hope management takes this feedback seriously and makes improvements, because this location has a lot of potential—but it’s being undermined by preventable issues.
Getting clear answers or timely responses has been nearly impossible. As a paying customer, you expect at least basic communication—updates, follow-through, or even acknowledgment—but that hasn’t been the case here.
On top of that, the condition of the docks has noticeably declined. There is a significant buildup of bird droppings that clearly hasn’t been addressed in a reasonable amount of time. It’s not just an inconvenience—it reflects poorly on overall maintenance and management standards.
Professionalism matters in a setting like this, and right now that standard isn’t being met. Between the communication issues and the condition of the docks, it’s hard to justify the level of service being provided.
I hope management takes this feedback seriously and makes improvements, because this location has a lot of potential—but it’s being undermined by preventable issues.
翻译：我是一位船屋泊位业主，但很遗憾，我的体验极其糟糕，主要原因在于Titus Crawford公司缺乏沟通和专业精神。
几乎不可能获得清晰的答复或及时的回复。作为付费客户，我们至少期望获得基本的沟通——更新信息、后续跟进，甚至仅仅是确认收到——但事实并非如此。
此外，码头的状况明显恶化。大量鸟粪堆积，显然没有得到及时清理。这不仅仅是造成不便，更体现了公司整体维护和管理水平的低下。
在这样的环境中，专业精神至关重要，而目前公司显然没有达到这一标准。沟通不畅加上码头状况糟糕，让人难以接受他们提供的服务水平。
我希望管理层能够认真对待这些反馈并做出改进，因为这个地方潜力巨大，但却被一些本可避免的问题拖累了。
几乎不可能获得清晰的答复或及时的回复。作为付费客户，我们至少期望获得基本的沟通——更新信息、后续跟进，甚至仅仅是确认收到——但事实并非如此。
此外，码头的状况明显恶化。大量鸟粪堆积，显然没有得到及时清理。这不仅仅是造成不便，更体现了公司整体维护和管理水平的低下。
在这样的环境中，专业精神至关重要，而目前公司显然没有达到这一标准。沟通不畅加上码头状况糟糕，让人难以接受他们提供的服务水平。
我希望管理层能够认真对待这些反馈并做出改进，因为这个地方潜力巨大，但却被一些本可避免的问题拖累了。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
