点评:I’m a member of the Carrick Spa and Gym, and I’m personally considering canceling my membership. When I signed up, I wasn’t expecting this level of service. I’m not shaming anyone for being young or inexperienced—I do appreciate a young workforce—but the Carrick is crawling with staff who just don’t seem to know what they’re doing. I’ve been multiple times, and each visit, the service has been poor—people walking around aimlessly, not knowing what to do. The cleanliness of the spa is below average. There should always be staff maintaining it—taking dirty cups, wet towels, cleaning the floors—but instead, I see them just pushing a bit of water to a drain and calling it a day. Once, I was in the shower and changing rooms, and there were clumps of hair left for over an hour, along with cups still sitting around. When you’re paying £150 a month, you expect better. The whole place needs a general clean, glass is dirty, grout needs cleaned. Basic stuff for a spa?
翻译:我是卡里克水疗健身房的会员,但我正在考虑取消会员资格。当初注册的时候,我没想到服务会是这种水平。我并不是要指责谁年轻或经验不足——我很欣赏年轻的员工——但卡里克这里到处都是看起来不知所措的员工。我去过好几次,每次服务都很差——员工漫无目的地走来走去,不知道该做什么。水疗中心的卫生状况低于平均水平。应该始终有员工维护——收走脏杯子、湿毛巾、清洁地板——但我看到的却是他们只是把一点水倒进地漏就完事了。有一次,我在淋浴间和更衣室里,发现有成团的头发留在那里超过一个小时,杯子也还放在那里。每月支付150英镑,理应得到更好的服务。整个地方都需要彻底清洁,玻璃很脏,瓷砖缝隙也需要清理。这些都是水疗中心的基本要求啊!