点评:Our annual trip to Maine for snowmobiling was cancelled this year for lack of snow. I called them up and asked how the snow was and the lady on the other side of the phone told me you had to go out of town about 2 miles before you got to good riding. Our house rental was literally about 3/4 mile from there shop, and I asked since there wasn't really enough snow would they consider cancelling and getting a refund / parcel refund. Move it to next year something besides just keeping my money. After 3 calls talking to the staff about the cancelling of the reservation the lady told me only, they can determine whether it's safe and not damaging to the machines. At that point I realized they were not going return any, some, a portion of my money. My last and final call the lady said she would ask the owner and call me right back. Never happened. WILL NEVER USE THIS OUTFITTER. VERY GREEDY OWNER. Yes, I read the fine print on the cancelation policy. I believe it's all in their hands to make the decision and it would never be in the payer's interest just the greed of the owner. I can only imagine how many people this outfitter has screwed.
翻译:由于缺雪,我们一年一度的缅因州雪地摩托之旅今年被取消了。我打电话给他们,询问雪况如何,电话那头的女士告诉我,你必须出城大约 2 英里才能顺利骑行。我们租的房子距离那家商店大约 3/4 英里,我问,因为雪量不够,他们会考虑取消预订并获得退款/包裹退款吗?除了保留我的钱之外,将其转移到明年。在与工作人员打了 3 个电话谈论取消预订后,这位女士只告诉我,他们可以确定这是否安全且不会损坏机器。那时我意识到他们不会退还我的任何一部分钱。我最后一次也是最后一次打电话,那位女士说她会询问店主并立即给我回电话。从来没有发生过。永远不会使用这家服装店。非常贪婪的主人。是的,我阅读了取消政策的细则。我相信这一切都在他们的手中做出决定,这永远不会符合付款人的利益,而只会符合所有者的贪婪。我只能想象这家服装商坑了多少人。