下载App
资质规则
旅行
账户
Tripadvisor用户
Cost Didn’t Reflect the Experience
希望公园的点评
点评：Dining was excellent the first night, but the second was a real letdown: a 30-minute wait without being seated, then a table by the front door, and a wine glass that arrived chipped with a crack down the side — having it poured into another glass felt more like a safety concern than a fix. At roughly $300 per dinner, that’s a hard miss.
Housekeeping was never offered proactively during our stay — you’d need to request it yourself, which wasn’t made clear at check-in. When we did flag a broken lantern, we were told it would be replaced in the morning; it never was. What made this more puzzling was finding a cash tip envelope left out for housekeeping staff — a gesture that felt a bit tone-deaf when no service had been offered or rendered.
The general store has no visible pricing, so spending felt like a guessing game rather than a clear transaction, and an itemized checkout receipt would go a long way toward transparency at this price point.
The grounds are genuinely lovely, and these feel like fixable operational gaps — but at this price, the follow-through should match the setting.
Housekeeping was never offered proactively during our stay — you’d need to request it yourself, which wasn’t made clear at check-in. When we did flag a broken lantern, we were told it would be replaced in the morning; it never was. What made this more puzzling was finding a cash tip envelope left out for housekeeping staff — a gesture that felt a bit tone-deaf when no service had been offered or rendered.
The general store has no visible pricing, so spending felt like a guessing game rather than a clear transaction, and an itemized checkout receipt would go a long way toward transparency at this price point.
The grounds are genuinely lovely, and these feel like fixable operational gaps — but at this price, the follow-through should match the setting.
翻译：第一晚的用餐体验非常棒，但第二晚却令人大失所望：等了30分钟都没人安排座位，好不容易被安排在门口的桌子旁，结果端上来的酒杯竟然有缺口，侧面还有裂缝——服务员把酒倒进另一个杯子里，感觉更像是出于安全考虑，而不是为了解决问题。晚餐价格大约300美元，这样的服务实在令人失望。
入住期间，酒店从未主动提供客房清洁服务——需要客人自行提出要求，而这一点在办理入住时并没有明确说明。当我们指出一个灯笼坏了时，酒店告诉我们第二天早上会更换，结果却杳无音信。更令人费解的是，酒店竟然还放了一个现金小费信封，是给客房服务人员的——在没有任何服务的情况下，这种做法显得有些不合时宜。
杂货店里没有明码标价，所以消费感觉像是在猜价格，而不是一笔清晰的交易。在这个价位上，如果能提供一份详细的购物小票，无疑会大大提高透明度。
酒店环境确实优美，这些运营上的不足之处感觉是可以解决的——但以这个价格来说，后续服务应该与酒店的环境相匹配。
入住期间，酒店从未主动提供客房清洁服务——需要客人自行提出要求，而这一点在办理入住时并没有明确说明。当我们指出一个灯笼坏了时，酒店告诉我们第二天早上会更换，结果却杳无音信。更令人费解的是，酒店竟然还放了一个现金小费信封，是给客房服务人员的——在没有任何服务的情况下，这种做法显得有些不合时宜。
杂货店里没有明码标价，所以消费感觉像是在猜价格，而不是一笔清晰的交易。在这个价位上，如果能提供一份详细的购物小票，无疑会大大提高透明度。
酒店环境确实优美，这些运营上的不足之处感觉是可以解决的——但以这个价格来说，后续服务应该与酒店的环境相匹配。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
