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Lisa P
Excellent customer service
Freerein Riding Holidays的点评
点评：Id already written a review but for some reason it didnt upload?
This was our second visit. This time we had Indeg as our guide and my husband and I were well matched with Storm and Pride. I had Pride who was perfect for me!! He was easy to get going, forward but very safe.
He didn't just follow the herd he took direction from me and happily went where i asked him to go. We got off and walked the tricky bits and the horses enjoyed their apples at lunch.
on the second day I was gutted as I felt dizzy in the morning and didnt feel well. It wasnt the safe decision to ride that day so I elected to opt out. My horse would have looked after me but I was taking migraine medication and I had visions of me fainting which wouldn't have been ideal for the group in the middle of nowhere ! Indeg was incredibly understanding and supportive. Hamish came all the way out to collect me. Offered to take me to the village to do a bit of shopping and even made me a pot of tea!
I still had a nice day chatting with Hamish and Ella who couldnt do enough. Excellent customer service!!
This was our second visit. This time we had Indeg as our guide and my husband and I were well matched with Storm and Pride. I had Pride who was perfect for me!! He was easy to get going, forward but very safe.
He didn't just follow the herd he took direction from me and happily went where i asked him to go. We got off and walked the tricky bits and the horses enjoyed their apples at lunch.
on the second day I was gutted as I felt dizzy in the morning and didnt feel well. It wasnt the safe decision to ride that day so I elected to opt out. My horse would have looked after me but I was taking migraine medication and I had visions of me fainting which wouldn't have been ideal for the group in the middle of nowhere ! Indeg was incredibly understanding and supportive. Hamish came all the way out to collect me. Offered to take me to the village to do a bit of shopping and even made me a pot of tea!
I still had a nice day chatting with Hamish and Ella who couldnt do enough. Excellent customer service!!
翻译：我之前已经写过评论，但不知为何没有上传成功？
这是我们第二次来访。这次带我们的是Indeg向导，我和丈夫也分别配到了Storm和Pride这两匹马。我骑的Pride简直太适合我了！！它很容易受驱使，行动积极但又十分稳当。
它并不会盲目跟随其他马群，而是听从我的指挥，乐意前往我指定的方向。遇到难走的路段时我们就下马步行，中午时这些马儿还美美地享用了苹果大餐呢。第二天，我心情低落，因为早上感到头晕且身体不适。那天骑马并非一个安全的选择，所以我决定退出。我的马本可以照顾我，但我当时正在服用治疗偏头痛的药物，我担心自己会晕倒——这对身处荒野中的团队来说可不是什么好事！Indeg非常善解人意且给予了我大力支持。Hamish特意赶来接我。他主动提出带我去村里买些东西，甚至还给我泡了一壶茶！
那天我过得很愉快，和热情得无微不至的哈米什及埃拉聊了很多。服务真是一流！！
这是我们第二次来访。这次带我们的是Indeg向导，我和丈夫也分别配到了Storm和Pride这两匹马。我骑的Pride简直太适合我了！！它很容易受驱使，行动积极但又十分稳当。
它并不会盲目跟随其他马群，而是听从我的指挥，乐意前往我指定的方向。遇到难走的路段时我们就下马步行，中午时这些马儿还美美地享用了苹果大餐呢。第二天，我心情低落，因为早上感到头晕且身体不适。那天骑马并非一个安全的选择，所以我决定退出。我的马本可以照顾我，但我当时正在服用治疗偏头痛的药物，我担心自己会晕倒——这对身处荒野中的团队来说可不是什么好事！Indeg非常善解人意且给予了我大力支持。Hamish特意赶来接我。他主动提出带我去村里买些东西，甚至还给我泡了一壶茶！
那天我过得很愉快，和热情得无微不至的哈米什及埃拉聊了很多。服务真是一流！！
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