点评:What a wonderfull place and friendly staff. Shaun -manager ran the extra mile and his staff dropped the ball. I do not think the thought all the tables would be filled. Kitchen staff of 2 struggled to get food out and friendly waiter was not up to standard. Surely after the kids got their food you count 6 adults and ensure you have 6 orders. 5 off us got food not the last person. We reminded her. My pizza was incorrect and they took it back to redo it. I ordered Marquerita pizza and addition of bacon. 40 minutes after the 4 got the correct food the last persons food arrived. She asked a take away holder to take food home as every one gave her nibbles from their plates. I asked where my pizza was and she said was finished she thought somebody brought it. Still did not come. Some people of the group left and I waited another 15 minutes for my people and also took it home as everybody wanted to leave. I felt so sorry for Shaun as he was busy with several wine tastings but the waiter should have followed up on her orders and should have seen some people did not get food. Shaun then did not charge for the pizza. They are little bit pricy which is fine but then we expect the waiter to be more competent. Beautiful setting! Just sorry the staff dropped the manager.
翻译:多么美妙的地方和友好的工作人员。肖恩经理跑得更远,他的员工却把球丢了。我不认为所有的桌子都会被填满。两名厨房工作人员很难把食物拿出来,友好的服务员也没有达到标准。当然,在孩子们拿到食物后,您数一下 6 个成人,并确保您有 6 个订单。我们 5 个人得到了食物,而不是最后一个人。我们提醒了她。我的披萨不正确,他们把它拿回来重做了。我点了 Marquerita 披萨和培根。 4 个人拿到正确的食物后 40 分钟,最后一个人的食物到达了。她让一位外卖店主把食物带回家,因为每个人都从自己的盘子里给她小口小口地吃。我问我的披萨在哪里,她说已经吃完了,她以为有人送来了。还是没有来。团队中的一些人离开了,我又等了 15 分钟等我的人,也把它带回家,因为每个人都想离开。我为肖恩感到非常遗憾,因为他正忙于几次品酒,但服务员应该跟进她的订单,应该看到有些人没有得到食物。肖恩随后没有收取披萨费用。它们有点贵,这很好,但我们希望服务员更有能力。环境优美!很抱歉,工作人员抛弃了经理。