点评:As long term members of salt ayre I see it declining sadly. Unhappy staff .dirty changing rooms .water from the ladies showers leaks into the male cubicles permanently wet floors .whatever time you go in the gym there are clients sat on equipm3nt scrolling on the phone .on my last visit I counted roughly 60 in there and 55 were on the phone at some time .it's time they were banned .filming others is a violation of the privacy laws .no supervision .bags are often lying on the floor despite the no bag rule ..the list goes on .we paid to take 2 of our grandchildren on the climbing walls .well run and safe until the last ten minutes when the one thing they wanted to do was denied as one of the 3 staff had gone home .meaning they were not allowed to do the leap of faith jump as 3 staff members are required .when we pay for an experience we expect to be able to use it to it's full potential .not be told sorry its not possible because not enough staff .we complained at reception to be told it would be raised at the next meeting .we would be contacted .still waiting for a response .after 3 weeks .simply not good enough
翻译:作为Salt Ayre的长期会员,我遗憾地看到这家健身房日渐衰败。员工们闷闷不乐,更衣室也脏乱不堪。女浴室的水不断渗漏到男更衣室,导致地面始终湿漉漉的。无论何时去健身房,都能看到有人坐在器械上玩手机。最后一次去时,我数了数,大概有60人在场,其中55人都在玩手机。是时候禁止这种行为了。偷拍他人更是违反隐私法的行为。而且健身房内也毫无管理人员监管。尽管有“禁止带包”的规定,但地上还是常常到处都是包……类似的问题还有很多。我们花钱带两个孙子孙女去玩攀岩墙。活动原本进行得井然有序且安全,直到最后十分钟,他们最想体验的项目却因为三名工作人员中有一人提前回家而被禁止了——因为进行“信任跳”这个项目需要三名工作人员在场。我们花钱购买体验服务,就是期望能够充分享受其中的乐趣。很遗憾,这是不可能的,因为人手不足。我们在前台投诉后,得到的答复是这个问题会在下次会议上提出讨论,我们也会收到回复。但三周过去了,我们仍在等待回应。这实在是差劲至极。