点评:Had a terrific time under the professional care and guidance of Viland Travel for Cambodia, Laos, and Vietnam. Not everything went perfectly, some was my fault, but they tried hard to give me cherished lasting memories. Please Note: Viland is not able to screen and vet EVERY driver, guide, hotel staff, etc. But within those limitations, they run a quality operation and relish feedback which I was happy to supply. No hidden extras, clear instructions and itinerary, pricing in the ball park. Be sure to tell them in the planning stage what YOU REALLY WANT TO DO AND SEE and WHAT YOU ARE NOT ALL THAT INTERESTED IN...they will do the rest. Bonnie Trang, my go to planner/expediter especially deserves a shoutout for going above and beyond. Incidentally, in 2 weeks in Vietnam, never saw a motor vehicle accident of any kind although even crossing the street looks very iffy...GRAB motor scooter taxis are safe enough to ride on if you have reasonable balance and strength...and TRUST! Help your guide communicate well by emphasizing speaking English SLOWLY, CLEARLY, AND LOUDLY...makes a huge difference even if you have to repeat it often. And do the same for them, it's a tough job. A translation app is well worth it...so is having the WHATS APP on your phone. Don't forget to tip well!
翻译:在Viland Travel的专业服务和指导下,我度过了一段美好的柬埔寨、老挝和越南之旅。虽然并非事事完美,有些地方也是我的失误,但他们尽力为我留下珍贵的回忆。请注意:Viland无法对每一位司机、导游、酒店员工等进行筛选和审核。但即便如此,他们依然提供高质量的服务,并且非常重视客户的反馈,我也很乐意提供反馈。没有隐藏费用,行程安排清晰明了,价格也合理。务必在计划阶段告诉他们你真正想做什么、想看什么,以及你不太感兴趣的是什么……剩下的就交给他们吧。特别要感谢我的专属行程规划师/协调员Bonnie Trang,她做得非常出色,远超预期。顺便一提,我在越南待了两周,虽然过马路看起来都很危险,但我从未见过任何类型的交通事故……如果你平衡感和力量都还不错,乘坐Grab摩托车出租车还是很安全的……而且一定要信任司机!为了更好地与导游沟通,请务必用缓慢、清晰、响亮的英语说话……即使需要反复重复,效果也非常好。同时,也请你为导游做到这一点,毕竟这是一份辛苦的工作。使用翻译应用程序非常值得……手机里装上WhatsApp也很有用。别忘了给导游丰厚的小费!