The activity is fun, organization is not.
Wild Waters Outdoor Center的点评
点评:The white water rafting itself was fun however organization, instruction and the overall experience was not great. Lots of things could have been mentioned before the activity - like bring extra pair of clothes, water shoes, glasses string etc. if you are new to rafting these may not be obvious. Seemed like it was a trap for everyone to have to buy from their store. During the boarding of the bus, everything was chaotic. No clear communication between the guides or to participants. Guides kept yelling instruction at each other. Very confusing when to do what and where to wait. The rafts themselves are pretty heavy - I understand if participants are expected to carry it down. But please mention it beforehand. There were children in our group and it ended up being a very heavy lift. There has to be a better way of doing this. The photos were terrible! Hire a better photographer or none at all. We had opportunity to jump off a rock - no photos of the most exciting part of the activity. The activity itself was just too long - after the first 2 hours, not sure what we were doing there. Felt like they made it long so they can charge higher price. Could have easily been 2-2.5 hours instead of 4. Lastly, the guides tried to be funny but were not very professional, helpful, nice or friendly. At the end of the day it is a customer service. Please try to be polite and patient with customers. They don’t do water rafting like the guides everyday. This could be a new activity for some people.
Overall a lot to be improved. Mainly please be more professional. Mention things ahead of time and have better organization and communication. Would not recommend this place.
翻译:白水漂流本身很有趣,但组织、指导和整体体验并不好。在活动之前可以提到很多事情 - 比如带额外的衣服、水鞋、眼镜绳等。如果您是漂流新手,这些可能并不明显。看来这是一个陷阱,每个人都必须从他们的商店购买。上车时,一切都很混乱。导游之间或与参与者之间没有明确的沟通。导游们不断地互相喊叫指示。何时做什么以及在哪里等待非常令人困惑。木筏本身相当重——我理解参与者是否需要将其搬下来。但请事先提及。我们组里有孩子,这最终是一次非常沉重的举升。必须有更好的方法来做到这一点。照片太糟糕了!雇用一名更好的摄影师或根本不雇用。我们有机会从岩石上跳下来——没有拍摄活动中最激动人心的部分的照片。活动本身太长了——在最初的两个小时之后,我们不知道我们在那里做什么。感觉他们把时间做得很长,这样他们就可以收取更高的价格。本来可以轻松地花 2-2.5 小时而不是 4 小时。最后,导游试图变得有趣,但不是很专业、乐于助人、友善或友好。归根结底,这是客户服务。请尽量对顾客有礼貌和耐心。他们不会像导游那样每天都做水上漂流。对于某些人来说,这可能是一项新活动。
总体来说还有很多需要改进的地方。主要是请更专业一些。提前提及事情并有更好的组织和沟通。不会推荐这个地方。