Horrible Experience - Eureka Springs Historical Downtown (尤里卡斯普林斯) - Eureka Springs Historical Downtown - 882条旅客点评与比价

Joe F

Horrible Experience

Eureka Springs Historical Downtown的点评

2026年09月26日发布于: 海外

点评：I don’t normally leave reviews like this because I own small businesses myself. We came for my birthday to enjoy a relaxing getaway in the woods. We stayed at Loblolly Pines. We originally booked an a-frame unit but requested if we could upgrade to a cabin as one was available. They said they could accommodate and we paid the extra fee to book that room. The owner explained that the ac unit was having some issues and if it wasn’t cold enough to let her know. We needed to take a nap which is why we paid for early check in. When we got done with the nap we noticed the room was warm. We had reservations for dinner at 5 and needed to get ourselves ready to go. When we got to the restaurant I texted the owner at 5:18 for the first text explaining that the room was to hot and we needed moved. I proceeded to text again at 6, 6:11, 8:29, and finally at 11 because it was hotter in the room than outside. I booked a hotel to stay at instead because I didn’t hear anything from the owner. She stated to let her know if we need a room change which I first did at 5:18. We decided after that issue to just leave Tuesday morning because it has already ruined what was supposed to be a relaxing trip. They have also now given us a bad taste for Eureka Springs. You would think that if you knew there could be a problem with the ac unit they would have kept their phone available just in case a change needed to be made. We stayed in another hotel and have proof of that and they are still stealing our money. People in the community mentioned how no one can get ahold of them and how it’s a problem. Its not good for the Eureka Springs community to have a business owner who makes them look bad. I don’t know if I’ll ever go back to Eureka Springs.

翻译：我通常不会写这样的评论，因为我自己也经营着小企业。这次我来此是为了庆祝生日，想享受一次森林中的放松之旅。我们入住的是Loblolly Pines度假村。起初我们预订的是A字型结构的房间，但后来因为有木屋空出来，我们就询问是否可以升级到木屋房型。他们表示可以安排，于是我们支付了额外费用来预订那间木屋。房东还告诉我们，空调有些小问题，如果房间里不够凉快的话就请告诉我们。我们需要小睡一会儿，所以才付费选择了提前入住。睡醒后，我们发现房间里很热。我们预定了5点用餐，因此得赶紧做好准备出门。到达餐厅后，我在5点18分给餐厅老板发了第一条短信，说明房间太热，我们需要换房间。之后我又在6点、6点11分、8点29分以及11点继续发短信，因为那时房间里的温度甚至比室外还高。由于没有收到房东的任何回复，我只好另外预订了一家酒店入住。房东曾说过，如果我们需要换房间就通知她，而我于5点18分联系了她。解决完那个问题后，我们决定周二早上直接离开，因为这次旅行原本应该是放松身心的，但现在却全毁了。这次经历也让我们对尤里卡斯普林斯这个地方产生了不好的印象。你可能会想，如果他们知道空调可能会出现问题，理应随时保持电话畅通，以便随时处理突发状况。我们后来住了另一家酒店，并有相关的证明；可他们仍然在扣取我们的钱款。当地居民也反映说根本联系不上他们，这确实是个大问题。有个让整个尤里卡斯普林斯社区蒙羞的商家，对这里的形象可没什么好处。我不知道自己以后还会不会再去尤里卡斯普林斯了。

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