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Donna P
Good Facility, horrible customer service
Virginia Outdoor Center的点评
点评：It is a shame to give this facility a bad review. The owner, Bill, was wonderful. The land and facilities were beautiful. The point of this review is not just to inform potential customers of the abusive treatment of staff but to try to reach Bill to let him know that he needs to change his staff.
Candy, the seeming manager of the outfit, was positively awful and noted as a 'Karen' in other reviews. As stated in other reviews, Candy's abusive attitude while in a leadership position has also permeated other aspects of this organization, sometimes putting children in danger.
Candy's abusive behavior includes but is not limited to yelling while contradicting what the owner had told us the night before, demanding 30 minutes before time to leave that we were to do a mandatory service project that she had mistakenly left off the official paperwork, and was not explained to those present until pack out.
Candy's response to being questioned about the contradictory information was to alter and resend official paperwork and change the website afterward. When Candy was allowed to communicate directly, she remained silent when proven wrong and instead sent false emails regarding conversations to other organization members.
Other than that, our canoeing instructor was gruff but incredibly knowledgeable. The students had the most comprehensive canoeing instruction I had ever seen, and the instructor enabled them to meet their goals. That said, if you go for canoe instruction and get Mike, he will scare the students if they are not forewarned. Please help your students to be active participants and answer questions. Pre-education in canoeing may also help as he asks questions about things he has not yet introduced.
Candy, the seeming manager of the outfit, was positively awful and noted as a 'Karen' in other reviews. As stated in other reviews, Candy's abusive attitude while in a leadership position has also permeated other aspects of this organization, sometimes putting children in danger.
Candy's abusive behavior includes but is not limited to yelling while contradicting what the owner had told us the night before, demanding 30 minutes before time to leave that we were to do a mandatory service project that she had mistakenly left off the official paperwork, and was not explained to those present until pack out.
Candy's response to being questioned about the contradictory information was to alter and resend official paperwork and change the website afterward. When Candy was allowed to communicate directly, she remained silent when proven wrong and instead sent false emails regarding conversations to other organization members.
Other than that, our canoeing instructor was gruff but incredibly knowledgeable. The students had the most comprehensive canoeing instruction I had ever seen, and the instructor enabled them to meet their goals. That said, if you go for canoe instruction and get Mike, he will scare the students if they are not forewarned. Please help your students to be active participants and answer questions. Pre-education in canoeing may also help as he asks questions about things he has not yet introduced.
翻译：给这个设施一个差评是一种耻辱。店主比尔非常棒。土地和设施都很漂亮。这次审查的目的不仅仅是告知潜在客户员工受到虐待，而是试图联系比尔，让他知道他需要更换员工。
坎迪，看似该公司的经理，实在是太糟糕了，在其他评论中被称为“凯伦”。正如其他评论所述，坎迪在领导职位上的虐待态度也渗透到了该组织的其他方面，有时甚至将儿童置于危险之中。
Candy 的虐待行为包括但不限于大喊大叫，与业主前一天晚上告诉我们的内容相矛盾，要求我们在出发前 30 分钟离开，要求我们做一项强制性服务项目，而她错误地漏掉了正式文件，并被直到收拾好行李才向在场的人解释。
坎迪在被问及有关相互矛盾的信息时的回应是更改并重新发送官方文件，然后更改网站。当坎迪被允许直接沟通时，当她被证明错误时，她保持沉默，而是向其他组织成员发送有关对话的虚假电子邮件。
除此之外，我们的皮划艇教练很粗鲁，但知识渊博。学生们接受了我所见过的最全面的皮划艇指导，教练使他们能够实现自己的目标。也就是说，如果你去参加独木舟教学并找到迈克，如果没有事先警告，他会吓到学生。请帮助您的学生积极参与并回答问题。划独木舟的预教育也可能有所帮助，因为他会提出一些他尚未介绍的问题。
坎迪，看似该公司的经理，实在是太糟糕了，在其他评论中被称为“凯伦”。正如其他评论所述，坎迪在领导职位上的虐待态度也渗透到了该组织的其他方面，有时甚至将儿童置于危险之中。
Candy 的虐待行为包括但不限于大喊大叫，与业主前一天晚上告诉我们的内容相矛盾，要求我们在出发前 30 分钟离开，要求我们做一项强制性服务项目，而她错误地漏掉了正式文件，并被直到收拾好行李才向在场的人解释。
坎迪在被问及有关相互矛盾的信息时的回应是更改并重新发送官方文件，然后更改网站。当坎迪被允许直接沟通时，当她被证明错误时，她保持沉默，而是向其他组织成员发送有关对话的虚假电子邮件。
除此之外，我们的皮划艇教练很粗鲁，但知识渊博。学生们接受了我所见过的最全面的皮划艇指导，教练使他们能够实现自己的目标。也就是说，如果你去参加独木舟教学并找到迈克，如果没有事先警告，他会吓到学生。请帮助您的学生积极参与并回答问题。划独木舟的预教育也可能有所帮助，因为他会提出一些他尚未介绍的问题。
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