点评:I used Gibraltar Taxi Association for our transfers between the airport and our hotel. Firstly, the pre-booked transfer was extremely expensive for, what was, a 7 - 10 minute journey. Secondly, having booked several months in advance (and also pre paid) I would have expected a very slick service. For our arrival all went well but for the return pick up the car failed to arrive on time and I needed to call the office who then didn't appear to realise that we had a booking. However, a car was sent for us and arrived around 15 minutes later. No major issue perhaps given the proximity to the airport but disappointing nevertheless. The taxi company also copied us in on emails sent to another client and failed to respond at the end when I highlighted this to them. Overall very disappointing. In hindsight I would have allowed extra time and walked!!
翻译:我预订了直布罗陀出租车协会的接送服务,往返机场和酒店。首先,预订的接送服务价格极其昂贵,而车程只有7到10分钟。其次,由于提前几个月预订(并且已经预付了费用),我原本期待的是流畅便捷的服务。抵达时一切顺利,但回程时车辆未能按时到达,我不得不打电话给办公室,而他们似乎并不知道我们预订了服务。不过,他们最终还是派了一辆车来接我们,大约15分钟后到达。考虑到酒店离机场很近,这或许不算什么大问题,但仍然令人失望。此外,出租车公司还将我们抄送至发送给其他客户的邮件中,当我指出这一点时,他们却未予回复。总而言之,非常令人失望。现在想想,我应该预留更多时间步行前往!