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Claire G
Used to be good, not anymore.
GO Airport Shuttle Connecticut的点评
点评：I’ll start this with - the drivers have always been fantastic and super friendly, and their customer service has always been hassle free. The decline in service is not on the fault of the drivers, it’s the company taking advantage of customers. I’ve taken the shuttle probably two dozen times, and it used to be great. But now they pack so many pick ups and people into one trip that it makes it torture. When you get picked up, expect there to be at least 4 other pick ups in other towns across Connecticut, which will make your 1.5hr journey into at least a 3hr journey. It’s ridiculous. A van, that seats 9 people, every seat full, and the van packed with everyone’s luggage, makes everything slower and extremely uncomfortable. I just checked, and for $50 more I could have just ubered. The company should not be scheduling one van to be picking up so many people across 4+ towns in CT. It causes significant delays. The company should have two vans with each doing a 2-3 pick ups in neighboring towns and not be so greedy.
翻译：首先我要说的是，司机们一直都很棒，非常友好，他们的客户服务也一直都很便捷。服务质量的下降并非司机的错，而是公司在利用乘客。我大概坐过二十几次班车，以前体验很好。但现在他们把太多接送点和乘客塞进一趟车里，简直让人痛苦不堪。当你上车的时候，要做好心理准备，他们至少还要去康涅狄格州其他城镇接四个人，这样一来，原本一个半小时的车程至少要三个小时。这太荒谬了。一辆能坐九个人的面包车，每个座位都坐满了人，车里还塞满了所有人的行李，这让一切都变得缓慢而极其不舒服。我刚刚查了一下，多花50美元我都能打Uber了。公司不应该安排一辆面包车在康涅狄格州四个以上的城镇接送这么多乘客。这造成了严重的延误。公司应该配备两辆货车，每辆货车在邻近城镇进行 2-3 次取货，不要那么贪婪。
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