点评:Our experience was very similar to the previous. Paid hundreds per day for car hire that broke down and we too had no say in it. The car is over 20 years old and we were blamed and harassed for $5000 approx despite buying their insurance and excess policy. Would not ever hire 4WD again. There’s no option online to review them and no reviews available. The tow company, car hire and accommodation place all knew each other and already had a process in place to secure thousands out of your bank account. Accommodation was disgusting and horrible. The locals don’t help even if you have kids and stand around smirking when the car suddenly shut down. Honestly they made just from the excess itself was worth more than the car itself. Went to shops to buy food and they wouldn’t let us use the toilet unless we were seated patrons, mind you we paid $8 each for plain croissant, drinks and a snack each. We all spent over $20 each yet weren’t allowed to use the toilet. Never ever were we treated so rudely and aggressively not by one but many and they all back each other up. Worse experience ever and we travel very often to 5 star resorts, camp and caravan. All different experiences.
翻译:我们的经历和之前的人几乎一样。我们每天要支付数百美元的租车费,但租来的车却经常出故障,而我们对此毫无发言权。那辆车的车龄已超过20年;尽管我们购买了他们的保险及免赔额保险服务,仍被要求支付约5000美元的赔偿费,还遭到了诸多责难与骚扰。我们绝对不会再租越野车了。网站上没有任何可以评价他们的选项,也找不到任何相关评论。至于拖车公司……租车公司和住宿场所的人彼此都认识,而且早已有一套流程,能轻易从你的银行账户中扣走数千元。住宿条件糟糕透顶、令人作呕。即便你带着孩子,当地人也根本不会帮忙;当汽车突然熄火时,他们还站在一旁冷笑。说实话,光是收取的各种额外费用就已经超过了汽车本身的价值。我们去商店买食物,可除非我们坐在店里用餐,否则他们连厕所都不让我们用。请注意,我们每人花了8美元购买普通的羊角面包、饮料和一份小点心。我们每人消费都超过了20美元,却连厕所都不让使用。我们从未遭到过如此无礼又粗鲁的对待——而且不是一个人,而是好几个人,他们还互相袒护。这是我经历过最糟糕的体验了。我们经常前往各种五星级度假村、露营地和房车营地,每次体验都各不相同。