点评:Soon after moving to the Okanagan we discovered and were impressed with Dirty Laundry as an enjoyable wine tasting experience. Although we didn't particularly care for their wines, the enthusiasm and personableness of the staff made for a great time.
Regrettably, Dirty Laundry has gradually lost that charm. Our last visit, about a week ago, was intended to provide a memorable experience for our guests from Ottawa. Far from memorable, the experience was embarrassing. The wine tasting server presented 5 wines, introducing each with a difficult to hear, rapidly delivered (and obviously memorized) spiel about each offering. She was either unable or unwilling to offer any additional information about the wines. Eventually the server delivered, this time extremely rapidly, the otherwise cute story behind the winery's name. Overall, the experience was both disappointing and disrespectful of the clientele.
Unfortunately, this experience follows a similar, mediocre experience with friends from Edmonton this spring. Since the trajectory of Dirty Laundry appears to be from personable service to high tech and automation, we've scratched it from our "must visit" list.
翻译:搬到奥肯那根后不久,我们就发现了脏洗衣房,这是一次令人愉快的品酒体验,给我们留下了深刻的印象。虽然我们不是特别喜欢他们的葡萄酒,但工作人员的热情和风度让我们度过了一段美好的时光。
遗憾的是,脏洗衣店已经逐渐失去了那种魅力。我们上次访问大约一周前,旨在为来自渥太华的客人提供难忘的体验。这次经历远非令人难忘,而是令人尴尬。品酒服务员展示了 5 款葡萄酒,并用难以听清的快速(并且显然是背诵的)内容介绍了每一款葡萄酒。她无法或不愿意提供有关葡萄酒的任何其他信息。最终,服务员以极快的速度讲述了酒庄名称背后的可爱故事。总的来说,这次经历既令人失望又不尊重客户。
不幸的是,今年春天,与来自埃德蒙顿的朋友们发生了类似的、平庸的经历。由于脏洗衣店的发展轨迹似乎是从风度翩翩的服务转向高科技和自动化,因此我们已将其从“必去”名单中删除。