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Island Party Boat的点评
点评：My initial tour of the boat with my friend for her private event was promising, but the actual charter was full of unprofessional behavior and miscommunication.
The event started with confusion. Although the caterer had confirmed a 6:00 PM setup time with Sandra three times, when I arrived at the boat at 6:17pm I saw the caterer waiting outside in the heat with the food. I waved Sandra over and she told me to give them 5-7 minutes before we could board to set up. After what appeared to be a tense exchange between Sandra and the captain immediately following that, Sandra again changed the boarding time to closer to 7:00 and acted like she did not just provide me with a different time.
Once on board, we found that the crew had failed to remove furniture from the lower deck, despite my friend paying extra for it and us confirming the arrangement with Sandra during the walkthrough. When I asked the crew to remove the extra tables and chairs, they gave me attitude. Sandra was called and she claimed the conversation about the lower level furniture removal never happened. They eventually removed the furniture, but only after I reminded her of our specific discussion, providing a lot of details from the initial walkthrough. I was also met with attitude from a male crew member when I asked for the overflowing trash can to be emptied before guests arrived
The most shocking moment came when I tried to clarify the timing of a song with the captain. Despite our prior discussion, he was playing the entrance song early. When I kindly asked him to wait for my friend to board, he raised his voice and put his finger in my face pointing to me and stating, "I am only doing what you are asking me to do." This completely uncalled-for response was highly unprofessional and disrespectful.
Based on Sandra's repeated backtracking and the crew's unprofessionalism and poor attitudes, I would not recommend this company.
The event started with confusion. Although the caterer had confirmed a 6:00 PM setup time with Sandra three times, when I arrived at the boat at 6:17pm I saw the caterer waiting outside in the heat with the food. I waved Sandra over and she told me to give them 5-7 minutes before we could board to set up. After what appeared to be a tense exchange between Sandra and the captain immediately following that, Sandra again changed the boarding time to closer to 7:00 and acted like she did not just provide me with a different time.
Once on board, we found that the crew had failed to remove furniture from the lower deck, despite my friend paying extra for it and us confirming the arrangement with Sandra during the walkthrough. When I asked the crew to remove the extra tables and chairs, they gave me attitude. Sandra was called and she claimed the conversation about the lower level furniture removal never happened. They eventually removed the furniture, but only after I reminded her of our specific discussion, providing a lot of details from the initial walkthrough. I was also met with attitude from a male crew member when I asked for the overflowing trash can to be emptied before guests arrived
The most shocking moment came when I tried to clarify the timing of a song with the captain. Despite our prior discussion, he was playing the entrance song early. When I kindly asked him to wait for my friend to board, he raised his voice and put his finger in my face pointing to me and stating, "I am only doing what you are asking me to do." This completely uncalled-for response was highly unprofessional and disrespectful.
Based on Sandra's repeated backtracking and the crew's unprofessionalism and poor attitudes, I would not recommend this company.
翻译：我最初和朋友一起参观这艘船是为了参加她的私人活动，一切还算顺利，但实际的租船过程却充满了不专业的举动和沟通不畅。
活动一开始就一片混乱。尽管餐饮服务商已经三次和桑德拉确认了下午 6 点的布置时间，但当我下午 6 点 17 分到达船上时，却看到餐饮服务商在外面高温下端着食物等候。我向桑德拉招手，她告诉我要给他们 5 到 7 分钟的时间才能登船布置。紧接着，桑德拉和船长之间似乎发生了一场紧张的争论，桑德拉再次将登船时间改到接近 7 点，并且表现得好像她没有直接告诉我时间一样。
登船后，我们发现船员没有把下层甲板上的家具搬走，尽管我的朋友为此额外付了钱，而且我们在巡视过程中也和桑德拉确认了这一安排。当我要求船员搬走多余的桌椅时，他们却对我摆了个没完。桑德拉接到电话后，她声称关于搬走底层家具的谈话从未发生过。最终，他们搬走了家具，但前提是我提醒她我们之前讨论的具体内容，并提供了最初巡视过程中的大量细节。当我要求在客人抵达前清空满溢的垃圾桶时，一名男船员的态度也很糟糕。
最令人震惊的是，我试图与船长确认一首歌的播放时间。尽管我们之前已经讨论过，但他还是提前播放了入场曲。当我好心地请他等我的朋友登船时，他提高了嗓门，用手指着我的脸说：“我只是在做你让我做的事情。” 这种完全不必要的回应非常不专业，也非常不尊重人。
鉴于桑德拉反复推诿，以及船员的不专业和恶劣态度，我不会推荐这家公司。
活动一开始就一片混乱。尽管餐饮服务商已经三次和桑德拉确认了下午 6 点的布置时间，但当我下午 6 点 17 分到达船上时，却看到餐饮服务商在外面高温下端着食物等候。我向桑德拉招手，她告诉我要给他们 5 到 7 分钟的时间才能登船布置。紧接着，桑德拉和船长之间似乎发生了一场紧张的争论，桑德拉再次将登船时间改到接近 7 点，并且表现得好像她没有直接告诉我时间一样。
登船后，我们发现船员没有把下层甲板上的家具搬走，尽管我的朋友为此额外付了钱，而且我们在巡视过程中也和桑德拉确认了这一安排。当我要求船员搬走多余的桌椅时，他们却对我摆了个没完。桑德拉接到电话后，她声称关于搬走底层家具的谈话从未发生过。最终，他们搬走了家具，但前提是我提醒她我们之前讨论的具体内容，并提供了最初巡视过程中的大量细节。当我要求在客人抵达前清空满溢的垃圾桶时，一名男船员的态度也很糟糕。
最令人震惊的是，我试图与船长确认一首歌的播放时间。尽管我们之前已经讨论过，但他还是提前播放了入场曲。当我好心地请他等我的朋友登船时，他提高了嗓门，用手指着我的脸说：“我只是在做你让我做的事情。” 这种完全不必要的回应非常不专业，也非常不尊重人。
鉴于桑德拉反复推诿，以及船员的不专业和恶劣态度，我不会推荐这家公司。
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