点评:Where do I start.
The staff went over and above to help me locate a lost item. Amazing service, from housekeeping ,reception and security...you went over and above
Concierge always had a smile and a chat when we left the hotel, opening doors arranging transport.
Every member of the staff we interacted with were amazing .
Pool are is lovely ....water always on hand...covers on loungers before towels and staff immediately appear. Loads of life guards. Clean
Ice lollies and frozen drinks provided around the pool.
Pool side food was lovely.
We went half board and had a selection of the restaurants within the hotel we could use, but chose the buffet everytime....food and choice was anazing but its the staff that made it...thankyou you were amazing always helpful and smiling and thankyou for the card.
Room now lots of lovely soft towels comfy bed, turn down service best we've experienced.
What a wonderful hotel with the best staff.
Whatever you are doing carry on! Thankyou. Oh dont forget fab Rays bar too.
翻译:我该从何说起呢?
工作人员竭尽全力帮我寻找丢失的物品。无论是客房服务、前台还是安保人员,他们都做得非常出色。
每次我们离开酒店时,礼宾员总是面带微笑、热情地与我们交谈,还会帮忙开门、安排交通工具。
与我们打过交道的每一位工作人员都十分优秀。
泳池区也很棒……随时都能用到水;躺椅上事先铺好了遮阳罩和毛巾,工作人员也会立刻出现。泳池区还有很多救生员。干净整洁。
泳池周围提供冰棒和冰饮。泳池边的食物也很美味。
我们选择了半包餐服务,可以享用酒店内多家餐厅的美食,但我们每次都选择了自助餐……食物种类丰富且味道绝佳,而真正让体验增色的是工作人员——感谢你们,你们总是乐于助人、面带微笑;也谢谢你们送的贺卡。
房间里有许多柔软舒适的毛巾,床铺也很舒服,夜床服务更是我们所体验过的最佳服务。
这是一家很棒的酒店,拥有最贴心的员工。无论你在做什么,请继续吧!谢谢。哦,也别忘了超棒的Rays酒吧哦。