点评:We visited Richard Hamilton winery as part of a wine tour for our friend’s 30th birthday and were initially excited to support a local business. We spent a significant amount of money here and expected a welcoming and respectful experience. Unfortunately, we were deeply disappointed when we found out that a staff member at this winery contacted staff at our next stop, chalkhill Wines and told them not to accept us. This winery decided to deny us service. At no point did staff at Richard Hamilton approach us or discuss with us any issues and chapel hill winery where we went next said we were very respectful and allowed us to enjoy their amazing wines.
To be judged and turned away like that — without any explanation or valid reason — was not only unprofessional but felt discriminatory. It’s incredibly disheartening to be treated this way, especially after being paying customers who came in good faith to enjoy and support the local wines.
翻译:我们参观了理查德·汉密尔顿酒庄,作为朋友30岁生日葡萄酒之旅的一部分。起初,我们很兴奋能支持一家本地酒庄。我们在这里花了不少钱,期待着一次热情友好的体验。然而,不幸的是,当我们发现这家酒庄的一名员工联系了我们下一站——查克希尔酒庄(Chalkhill Wines)的员工,并告诉他们不要接待我们时,我们感到非常失望。查克希尔酒庄决定拒绝为我们提供服务。理查德·汉密尔顿酒庄的员工从未主动联系过我们,也没有与我们讨论任何问题。我们接下来去的查克希尔酒庄(Chapel Hill Winery)也表示,我们非常尊重我们,并允许我们品尝他们美味的葡萄酒。
在没有任何解释或正当理由的情况下就被如此评判和拒之门外,这不仅不专业,而且让人感觉受到了歧视。受到这样的对待真是令人沮丧,尤其是考虑到我们都是付费顾客,并且是出于好意前来品尝和支持本地葡萄酒的。