点评:Very impressed with the set up for the pumpkin patch, the staff were lovely and helpful.
Unfortunately the trip to the farm was let down by the cafe visit at the end. Staff were not helpful with my nephew’s milk allergy, we were just told they couldn’t guarantee something was milk free and had no options for him to eat. Most places we visit are very helpful with dietary requirements but it seems the staff here couldn’t care less.
The menu is not clear - the kids menu have options for a mini roll & pancakes with bacon but neither are available after 12 o’clock resulting in 2 disappointed kids who had selected these before getting to the till.
2 of the items ordered were never being taken to the table, and only once chased we were told they were ordered/charged but they were definitely ordered. It seems staff can’t cope when busy and to be honest probably can’t hear over the extremely loud music.
Overall lovely time at the farm but the cafe need to review their dietary issues and make sure staff are taking full orders.
翻译:南瓜地的布置给我留下了深刻的印象,工作人员很可爱,乐于助人。
不幸的是,最后的咖啡馆之旅让农场之旅失望了。工作人员对我侄子的牛奶过敏没有帮助,我们只是被告知他们不能保证某些东西不含牛奶,也没有给他吃的选择。我们访问的大多数地方都对饮食要求很有帮助,但这里的工作人员似乎并不在乎。
菜单不清楚 - 儿童菜单有迷你面包卷和培根煎饼的选项,但 12 点后都没有,导致 2 个失望的孩子在收银台前选择了这些。
订购的商品中有 2 件从未被带到餐桌上,只有一次追逐我们被告知他们已订购/收费,但他们肯定已订购。看起来工作人员在忙碌时无法应付,老实说可能听不到非常响亮的音乐。
在农场度过了愉快的时光,但咖啡馆需要审查他们的饮食问题并确保工作人员接受全部订单。