点评:Pros:
Good overall experience during the highlights tour of Monticello.
Shuttle took us up the mountain where there was a waiting area or you could wander the outside before your tour time. Very cool to see the inside. Tour guide was very knowledgeable and patient with questions, and our tickets allowed us to walk the grounds afterward until closing time.
Cons:
Tour group was too large and there were more kids than adults. Many times we had to wait in the previous room hallway and listen to guide from there because it was too crammed for all of us to fit inside. Kids were not well behaved and slowed the tour due to repeat questions (not Monticello team’s fault- they did a great job handling it). Didn’t get to go upstairs, but I imagine that would be too much for the integrity of the building with how much foot traffic they get.
Suggestions for the team:
Perhaps offer a “kid friendly” and “adult only” tour, or limit the number of kids allowed in each tour group. Additionally capping the tour groups at a lower number to make it more accessible for the tight spaces.
翻译:优点:
蒙蒂塞洛精华游的整体体验不错。
班车把我们送到山上,那里有个等候区,或者你也可以在参观开始前在外面逛逛。能参观内部真是太棒了。导游知识渊博,耐心解答问题,而且我们的门票允许我们在参观结束后继续在庄园内漫步,直到闭园时间。
缺点:
旅行团人数太多,孩子比大人还多。很多时候,我们不得不在前一个房间的走廊里等候,从那里听导游讲解,因为里面太拥挤了。孩子们不太守规矩,反复提问,拖慢了参观速度(这并非蒙蒂塞洛团队的错——他们处理得很好)。我们没能上楼,但我想考虑到楼上人流量很大,上去参观可能会对建筑结构造成损坏。
给团队的建议:
或许可以设置“儿童友好型”和“成人专属”的参观路线,或者限制每个旅行团的儿童人数。此外,为了适应狭小的空间,还限制了旅行团的数量。