点评:I was gifted the Treatment (D) package which included 30 min Hammam & Gommage, 60 min massage, 30 facial and 15 min lounge. It was $400 and I had high expectations and was very excited. I have to say the treatments were amazing but was very disappointed the front receptionist. I was barely greeted and then ignored for 10 mins and then at the end of the experience was dismissed with barely any interaction other than taking my money. Even with the lovely ladies who provided the spa services doing an exceptional job, I will not go back and would not recommend this spa as the customer service was lacking at reception. In my opinion, the first impression comes from the person greeting you and it should be someone who is welcoming and accommodating, especially when one is spending that kind of money for an experience.
翻译:我获赠了一份护理(D)套餐,包含30分钟土耳其浴和去角质、60分钟按摩、30分钟面部护理和15分钟休闲放松。套餐价值400美元,我对此抱有很高的期望,非常兴奋。不得不说,护理体验确实很棒,但前台接待员的服务却让我非常失望。她几乎没怎么招呼我,就让我等了10分钟,最后除了收钱之外,几乎没有任何交流就把我打发走了。即使提供水疗服务的女士们技艺精湛,我也不会再去这家水疗中心,也不会推荐给其他人,因为前台的服务实在太差了。在我看来,第一印象取决于接待你的人,接待你的人应该热情友好、体贴周到,尤其是在你花了这么多钱体验一项服务的时候。