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1986AdamS
Fantastic animal experiences, but the park needs improvement
奥兰多海洋世界的点评
点评：We had a really enjoyable day at SeaWorld Orlando, with some fantastic experiences, although a few areas could definitely be improved.
The highlight was undoubtedly the Beluga Whale Up-Close Tour. What an incredible experience! We were able to touch and feed the belugas, watch them playing and interacting, and see them up close. At $129.99 per person for approximately 45 minutes, we thought it was excellent value. It exceeded our expectations by a long way, and we would recommend it without hesitation!
The 3:30pm orca show was another highlight. Absolutely brilliant! Entertaining, engaging and great fun. Definitely something you shouldn’t miss.
The park also has some excellent rides, with Ice Breaker being a particular favourite.
We purchased Quick Queue Unlimited and certainly got our money’s worth, but the system needs improvement. Our passes were only scanned three times throughout the day, and the queues often merged with the regular lines without staff directing guests. Compared with Disney, the organisation felt quite messy.
Unfortunately, cleanliness was another disappointment. We noticed rubbish around the park, and the toilets we used weren’t particularly clean.
There also seemed to be a lack of staff around the park. Finding someone to ask a question was surprisingly difficult, and many of our interactions lacked the friendliness and enthusiasm we would normally expect.
One final observation concerns the photography packages. We purchased photographs from our beluga encounter and were then offered a $70 package that included our ride photographs from throughout the day.
Unfortunately, we had to remember approximately what time we’d been on each ride so the photographs could be located. Had we known about the package earlier, we would have noted the times or photographed the image numbers. Promoting this at the beginning of the day would make the whole process much easier for guests.
Overall, the attractions and animal experiences were fantastic. The beluga encounter alone made our visit worthwhile, and the orca show was another unforgettable highlight.
However, the cleanliness, queue management and general customer service didn’t quite match the standard of the experiences themselves.
Would we return? Absolutely. There is so much to enjoy here, but with some improvements to the day-to-day operation, SeaWorld could offer an even better experience.
The highlight was undoubtedly the Beluga Whale Up-Close Tour. What an incredible experience! We were able to touch and feed the belugas, watch them playing and interacting, and see them up close. At $129.99 per person for approximately 45 minutes, we thought it was excellent value. It exceeded our expectations by a long way, and we would recommend it without hesitation!
The 3:30pm orca show was another highlight. Absolutely brilliant! Entertaining, engaging and great fun. Definitely something you shouldn’t miss.
The park also has some excellent rides, with Ice Breaker being a particular favourite.
We purchased Quick Queue Unlimited and certainly got our money’s worth, but the system needs improvement. Our passes were only scanned three times throughout the day, and the queues often merged with the regular lines without staff directing guests. Compared with Disney, the organisation felt quite messy.
Unfortunately, cleanliness was another disappointment. We noticed rubbish around the park, and the toilets we used weren’t particularly clean.
There also seemed to be a lack of staff around the park. Finding someone to ask a question was surprisingly difficult, and many of our interactions lacked the friendliness and enthusiasm we would normally expect.
One final observation concerns the photography packages. We purchased photographs from our beluga encounter and were then offered a $70 package that included our ride photographs from throughout the day.
Unfortunately, we had to remember approximately what time we’d been on each ride so the photographs could be located. Had we known about the package earlier, we would have noted the times or photographed the image numbers. Promoting this at the beginning of the day would make the whole process much easier for guests.
Overall, the attractions and animal experiences were fantastic. The beluga encounter alone made our visit worthwhile, and the orca show was another unforgettable highlight.
However, the cleanliness, queue management and general customer service didn’t quite match the standard of the experiences themselves.
Would we return? Absolutely. There is so much to enjoy here, but with some improvements to the day-to-day operation, SeaWorld could offer an even better experience.
翻译：我们在奥兰多海洋世界度过了非常愉快的一天，体验了诸多精彩项目，不过有些地方确实还有改进的空间。
最令人难忘的当属“白鲸近距离互动之旅”。真是一次不可思议的体验！我们得以触摸并喂食白鲸，观看它们嬉戏互动，还能近距离观察它们。这项活动每人收费129.99美元，时长约45分钟，我们认为性价比非常高。它远远超出了我们的预期。我们毫不犹豫地推荐这里！
下午3点半的虎鲸表演也是一大亮点。简直棒极了！既有趣又引人入胜，让人乐在其中。绝对不容错过。
公园里还有一些很棒的游乐设施，其中“Ice Breaker”尤其受欢迎。
我们购买了“快速通道无限次使用券”，确实物有所值，不过这个系统还有待改进。整整一天下来，我们的通行证只被扫描了三次而已。排队队伍常常与普通游客的队伍混在一起，也没有工作人员来引导。与迪士尼相比，这里的秩序显得相当混乱。
遗憾的是，卫生状况也令人失望。我们在园区内看到了不少垃圾，我们使用过的洗手间也并不干净。
园区内似乎也缺少工作人员。想找到一个人来询问问题都异常困难，而且我们的许多互动也缺乏我们通常所期望的亲切与热情。最后一点要说明的是摄影套餐。我们购买了与白鲸互动时的照片，随后又被推荐了一个售价70美元的套餐，该套餐包含我们当天乘坐各项目时拍摄的照片。
遗憾的是，我们必须凭记忆回忆出乘坐每个项目的大致时间，才能找到相应的照片。如果早些时候就知道有这个套餐，我们就会记下时间或拍下照片上的编号了。在一天开始之际就进行这样的宣传，能让游客的整个游览过程顺利许多。
总体而言，各类景点与与动物互动的体验都棒极了。光是与白鲸的互动就让我们的行程物有所值，至于虎鲸表演则是另一个令人难忘的亮点。
不过，园区的清洁卫生状况、排队管理以及整体客服水平，则未能达到那些精彩体验所应有的标准。
我们还会再来吗？当然会。这里有太多值得体验的内容了。不过，只要对日常运营做一些改进，海洋世界就能为游客带来更好的体验。
最令人难忘的当属“白鲸近距离互动之旅”。真是一次不可思议的体验！我们得以触摸并喂食白鲸，观看它们嬉戏互动，还能近距离观察它们。这项活动每人收费129.99美元，时长约45分钟，我们认为性价比非常高。它远远超出了我们的预期。我们毫不犹豫地推荐这里！
下午3点半的虎鲸表演也是一大亮点。简直棒极了！既有趣又引人入胜，让人乐在其中。绝对不容错过。
公园里还有一些很棒的游乐设施，其中“Ice Breaker”尤其受欢迎。
我们购买了“快速通道无限次使用券”，确实物有所值，不过这个系统还有待改进。整整一天下来，我们的通行证只被扫描了三次而已。排队队伍常常与普通游客的队伍混在一起，也没有工作人员来引导。与迪士尼相比，这里的秩序显得相当混乱。
遗憾的是，卫生状况也令人失望。我们在园区内看到了不少垃圾，我们使用过的洗手间也并不干净。
园区内似乎也缺少工作人员。想找到一个人来询问问题都异常困难，而且我们的许多互动也缺乏我们通常所期望的亲切与热情。最后一点要说明的是摄影套餐。我们购买了与白鲸互动时的照片，随后又被推荐了一个售价70美元的套餐，该套餐包含我们当天乘坐各项目时拍摄的照片。
遗憾的是，我们必须凭记忆回忆出乘坐每个项目的大致时间，才能找到相应的照片。如果早些时候就知道有这个套餐，我们就会记下时间或拍下照片上的编号了。在一天开始之际就进行这样的宣传，能让游客的整个游览过程顺利许多。
总体而言，各类景点与与动物互动的体验都棒极了。光是与白鲸的互动就让我们的行程物有所值，至于虎鲸表演则是另一个令人难忘的亮点。
不过，园区的清洁卫生状况、排队管理以及整体客服水平，则未能达到那些精彩体验所应有的标准。
我们还会再来吗？当然会。这里有太多值得体验的内容了。不过，只要对日常运营做一些改进，海洋世界就能为游客带来更好的体验。
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