点评:I would give it a zero star if I could. I’ve had some good experiences in planet but today I was coming in the door as a woman looked confused and upset looking for help. Her son was 9 years old and just hit the height restriction and was refused entry. I couldn’t help but feel so bad the son was looking at her helplessly and looking at his mother crying and saying but why but why mam? Why can’t I go in? His mother said he has autism and was so excited to come here as he had been during the week but it was closed so he was looking forward to having a little play. As I said, we directed them to planet instead and my daughter is two so I didn’t want to disappoint her by leaving but I felt terrible we’re still going in as I was stopped at the entrance to say I wasn’t allowed bring my coffee in and that was just it.They know me there an absolute no help or empathy with a mother and the son with additional needs I will be finding a new software area now for my baby. If you can’t accept kids with autism and just hitting the height restriction, you won’t be getting my business again God for bid anyone in their family needs a little bit of a break when it comes for having a child with autism and just wants to play like the other kids.
翻译:如果可以,我真想给它零星。我之前在Planet有过一些不错的体验,但今天我进门时,看到一位女士一脸困惑和沮丧地寻求帮助。她的儿子9岁,身高刚好超过限制,被拒绝入内。看到她儿子无助地看着她,又看着哭泣的妈妈,不停地问“为什么?为什么妈妈?为什么我不能进去?”我忍不住感到非常难过。他妈妈说他患有自闭症,之前一周来过这里,但因为关门了,所以他非常期待这次能好好玩一会儿。正如我所说,我们建议他们去Planet,因为我的女儿才两岁,我不想让她失望,但我还是决定进去。因为我在入口处被拦住,说我不能带咖啡进去,仅此而已。他们认识我,但对一位母亲和她有特殊需求的儿子却完全没有帮助和同理心。现在我得为我的孩子找个新的游乐场所了。如果你不能接受患有自闭症且身高刚好达标的孩子,那我以后就不会再光顾你了。上帝保佑,如果家里有人因为有自闭症孩子而需要一点喘息的机会,哪怕孩子只是想和其他孩子一样玩耍,你也不会同意。