点评:Me and 2 of my girlfriends went on Saturday Feb 24th 2024 for my birthday. We had a great experience for the most part. My best friend had Keiaha for her hour massage and she came back and told us it wasn't the best and that she didn't even get her arms done and nonpressure was applied and that the lady wore gloves the whole time basically giving her friction burns. We laughed about it because I had India and man she was amazing the whole time and worked all the kinks in my body. Then for my second series I had keisha the person my friend had for her massage. When I tell you I was so glad I got India for my massage because my body wrap service I for was not enjoyable. She wore her gloves the whole time making it an awkward feeling when she put the seaweed stuff on me and she only did my service areas not ever lifting my arm or legs to put on the side of my legs or arms. And then she scrubed with the brush but never applied any pressure it was almost like you were getting this done by a roller. It didn't feel good at all. The gloves made it terrible. But what disappointed me was the fact that the spa never told us or asked us if our person wearing gloves was ok with us . I belive they should disclose this and didn't. And she cheated you time. It was supposed be an hour I set my timer and it was 40 minutes and even tho she cheated me time I was glad because again it was my birthday and I was happy she was done because tho whole thing felt weird. WE asked if there was a manager we could speak to to give feedback and was t old that we can do a review my friend stated I don't wanna d o that because it won't be good and the lady told us well that's all you can do. I would only go back if India was doing my services because she was so amazing. It sucks because in a way this was my first ever spa e experience a d I think keiaha killed it in a negative way. I'm glad I got to spend time with my ladies but the spa needs to let people know that their massage person will be wearing gloves. I have never left a review for anything ever in my life but being told you can not even talk to management to give feedback and that the only way is to do a review was surprising. Because of the same person keisha I would have to give this experience a 2 out of 5 .
翻译:2024 年 2 月 24 日星期六,我和我的两个女朋友去庆祝我的生日。大部分时间我们都有很棒的经历。我最好的朋友做了 Keiaha 按摩一小时,她回来告诉我们这不是最好的,她甚至没有完成她的手臂,没有施加压力,那位女士一直戴着手套,基本上给她带来摩擦烧伤。我们笑了,因为我有印度,天哪,她一直都很棒,并且解决了我身体的所有问题。然后,在我的第二个系列中,我请了我朋友为我按摩的凯莎。当我告诉你时,我很高兴我得到了印度的按摩,因为我的身体包裹服务并不令人愉快。她一直戴着手套,当她把海藻的东西放在我身上时,感觉很尴尬,而且她只做我的服务区域,从来没有抬起我的手臂或腿放在我的腿或手臂的侧面。然后她用刷子擦洗,但从未施加任何压力,几乎就像是用滚筒完成的一样。感觉一点都不好。手套让事情变得很糟糕。但令我失望的是,水疗中心从未告诉我们或询问我们戴手套的人是否同意我们。我相信他们应该披露这一点,但没有。她欺骗了你时间。本来应该是一个小时,我设置了计时器,结果是 40 分钟,尽管她欺骗了我时间,但我很高兴,因为又是我的生日,我很高兴她完成了,因为整件事感觉很奇怪。我们询问是否有一位经理可以与我们交谈以提供反馈,并告诉我们可以进行评论,我的朋友说我不想这样做,因为这不会很好,那位女士告诉我们,这就是你的全部可以做。如果印度为我提供服务,我只会回去,因为她太棒了。这很糟糕,因为从某种程度上来说,这是我第一次享受 Spa 体验,我认为 keiaha 以消极的方式扼杀了它。我很高兴能和我的女士们共度时光,但水疗中心需要让人们知道他们的按摩人员会戴手套。我一生中从未对任何事情留下过评论,但被告知你甚至不能与管理层交谈以提供反馈,唯一的方法就是进行评论,这让我感到惊讶。因为同一个人 keisha 我不得不给这次体验 2 分(满分 5 分)。