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Will N
SCAM ARTIST
Luxury Escapes Tours的点评
点评：I paid **LuxuryTourEscapes.com $160** for a vacation package and planned a trip to **Las Vegas for my son’s 14th birthday**. I made the reservation over a month in advance and even paid an additional **$189 in resort fees** for **Westgate Las Vegas**, receiving a confirmation afterward.
When I called Westgate directly to confirm the reservation, I was shocked to learn that a reservation had been made and **cancelled the same day it was created**—without my knowledge. I then spent hours on the phone, only to be transferred between multiple **timeshare marketing companies**, none of which took responsibility. I was ultimately told there was nothing they could do on such short notice and that I needed to make other accommodations.
To make matters worse, I was contacted by a third-party timeshare broker involved in this situation and was told—while driving to Vegas with my son—that I would be charged anyway. At first, they refused to issue a refund and would only communicate when trying to sell the package. The **resort fees were never sent to Westgate**, yet they kept my money.
Eventually, I received a text admitting they made a mistake and promising a refund. **It has now been over a month, and I still have not received any refund or follow-up communication.**
This experience caused unnecessary stress, ruined our trip planning, and feels extremely deceptive. **Please do not waste your money—this company operates like a scam.**
When I called Westgate directly to confirm the reservation, I was shocked to learn that a reservation had been made and **cancelled the same day it was created**—without my knowledge. I then spent hours on the phone, only to be transferred between multiple **timeshare marketing companies**, none of which took responsibility. I was ultimately told there was nothing they could do on such short notice and that I needed to make other accommodations.
To make matters worse, I was contacted by a third-party timeshare broker involved in this situation and was told—while driving to Vegas with my son—that I would be charged anyway. At first, they refused to issue a refund and would only communicate when trying to sell the package. The **resort fees were never sent to Westgate**, yet they kept my money.
Eventually, I received a text admitting they made a mistake and promising a refund. **It has now been over a month, and I still have not received any refund or follow-up communication.**
This experience caused unnecessary stress, ruined our trip planning, and feels extremely deceptive. **Please do not waste your money—this company operates like a scam.**
翻译：我通过**LuxuryTourEscapes.com**支付了160美元购买了一个度假套餐，计划去拉斯维加斯为我儿子庆祝14岁生日。我提前一个多月预订了房间，甚至还额外支付了**189美元的度假村费用**，预订的是**拉斯维加斯西门酒店**，之后也收到了确认信息。
当我直接致电西门酒店确认预订时，却震惊地得知预订竟然在创建当天就被**取消了**——而我对此毫不知情。之后我花了几个小时打电话，却被转接到了好几家**分时度假营销公司**，没有一家公司愿意承担责任。最终，他们告诉我时间这么紧，他们也无能为力，让我另寻其他住宿。
更糟糕的是，一位参与此事的第三方分时度假经纪人联系了我，在我开车送儿子去拉斯维加斯的路上，他告诉我无论如何我都要被收费。起初，他们拒绝退款，只在推销套餐时才联系我。度假村费用从未支付给Westgate，但他们却扣留了我的钱。
最终，我收到一条短信，承认他们犯了错误并承诺退款。**现在已经过去一个多月了，我仍然没有收到任何退款或后续通知。**
这次经历给我造成了不必要的压力，打乱了我们的旅行计划，而且感觉被严重欺骗了。**请不要浪费您的钱——这家公司简直就是个骗子公司。**
当我直接致电西门酒店确认预订时，却震惊地得知预订竟然在创建当天就被**取消了**——而我对此毫不知情。之后我花了几个小时打电话，却被转接到了好几家**分时度假营销公司**，没有一家公司愿意承担责任。最终，他们告诉我时间这么紧，他们也无能为力，让我另寻其他住宿。
更糟糕的是，一位参与此事的第三方分时度假经纪人联系了我，在我开车送儿子去拉斯维加斯的路上，他告诉我无论如何我都要被收费。起初，他们拒绝退款，只在推销套餐时才联系我。度假村费用从未支付给Westgate，但他们却扣留了我的钱。
最终，我收到一条短信，承认他们犯了错误并承诺退款。**现在已经过去一个多月了，我仍然没有收到任何退款或后续通知。**
这次经历给我造成了不必要的压力，打乱了我们的旅行计划，而且感觉被严重欺骗了。**请不要浪费您的钱——这家公司简直就是个骗子公司。**
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