点评:I contacted George only five days before our Yarra Valley trip. We already had a truffle experience booked, but other tour operators were unavailable or had not properly responded. George replied the same day with a clear plan and immediately gave us confidence.
He was punctual, friendly and very professional. His van was immaculate, comfortable and smoothly driven. Nothing felt rushed.
When the truffle experience ran longer than expected, George contacted all our wineries and rearranged the tastings without stress or drama.
Later, we discovered that we had left a bag containing our passports, credit cards and cash at one of the venues. George knew exactly whom to call, drove back while we continued our next tasting, and recovered it for us. That alone tells you what kind of person he is.
The best surprise came at the end. He noticed that my wife loved animals and made a small detour to an area where wild wallabies sometimes appear. We found them, and it became one of our favourite moments of the trip.
George is organised, thoughtful, knowledgeable and completely trustworthy. Highly recommended, particularly for anyone looking for a reliable private tour operator who can handle changes and unexpected problems.
翻译:出发前五天,我才联系了乔治。我们已经预订了松露体验,但其他旅行社要么没空,要么回复不及时。乔治当天就回复了,并给出了清晰的行程安排,让我们立刻感到安心。
他非常守时、友善且专业。他的面包车干净整洁,舒适平稳,驾驶起来也很顺畅。整个行程安排得井井有条,没有丝毫仓促之感。
松露体验的时间比预期要长,乔治主动联系了我们预订的所有酒庄,重新安排了品酒行程,整个过程轻松愉快,毫无波折。
后来,我们发现把装有护照、信用卡和现金的包落在了其中一个酒庄。乔治知道该联系谁,在我们继续下一个品酒环节的时候,他开车回去帮我们取回了包。光凭这一点,就能看出他是个多么好的人。
最棒的惊喜出现在旅程的最后。他注意到我妻子喜欢动物,于是特意绕道去了一处野生小袋鼠经常出没的地方。我们真的看到了它们,这成了我们此行最美好的回忆之一。
乔治做事井井有条、考虑周全、知识渊博,而且完全值得信赖。强烈推荐,尤其适合那些正在寻找可靠的私人旅行社,能够应对各种变化和突发状况的旅行社的人。