Terrible Experience to Say the Least - Artpark (Lewiston) - Artpark - 214条旅客点评与比价

Michaela H

Terrible Experience to Say the Least

Artpark的点评

2026年09月04日发布于: 海外

点评：Terrible experience. Will never attend again or recommend to anyone. We attended the Sierra Ferrell concert with our kids so we grabbed lawn seats so our toddler could move around. Prior to the event we saw lightning and storms on the radar as well as tornado warnings, so expected it to be canceled but it wasn't. We traveled two hours and got a hotel so we could make it more of an experience with the kids. We arrive to the venue and see a few people in the lawn despite the lightning and rain-we waited it out a bit and watched as everyone came down from the lawn. We could hear music start so we decide to go and see what's going on (no updates anywhere). As we check in we are told no diaper bag for our 3 month old (I looked it up prior to make sure and it said a diaper bag was allowed), luckily one security officer knew the policy. We found out that the opener was playing and that the general admission folks could pack in like sardines under the amphitheater. We attempted this but my toddler was scared and crying and we were drenched in sweat/couldn't see anything and I wouldn't be able to nurse my baby if needed so we walked outside to the concession area and were told multiple times we couldn't stand in any of the areas outdoors. At 8:15 all general admission ticket holders were told to return to their cars until 8:40 pm and Sierra Ferrell would play at 9, so we lugged our crying toddler and baby back to our car for the next twenty minutes. When we went back to the venue, we saw sheriff officers place outside the doors and were told we could go up to the lawn, so we did. We felt relieved that we could finally get comfortable and my toddler was running around and so happy to see "Sierra Fierra". Probably two minutes before she came out onto the stage, the panels to the back of the ampitheatre closed with no explanation and we were told to leave. When we asked security about a refund we were given a shrug. At this point we couldn't even go to the hotel pool for our toddler or anything else as she was exhausted and the pool was closed. The show continued for those with seats inside but general admission ticket holders were threatened with pepper spray. We had spent money on parking, drinks, and a hotel. They clearly planned to cancel to general admission holders as they called in the sheriff department prior to allowing us on the lawn and quickly kicking us out. Very poorly managed to say the least.

翻译：糟糕的体验。以后再也不会去了，也不会推荐给任何人。我们带着孩子去观看Sierra Ferrell的演唱会，为了让年幼的孩子能自由活动，我们买了草坪区的座位。活动开始前，我们在天气预报上看到了闪电和暴风雨，还有龙卷风预警，因此原以为演出会被取消，但并没有。我们开车两小时才到达，还特意订了酒店，就是想让孩子们也能好好体验一下这场演出。我们到达现场后，发现尽管雷电交加、下着雨，还是有几个人待在草坪上。我们稍作等待，看着大家都从草坪上离开。随后我们听到音乐声响起，于是决定去看看发生了什么（可到处都找不到任何相关通知）。办理入场手续时，工作人员告知我们不允许携带尿布包，可我们的宝宝才3个月大啊（我事先查过规定，上面明明写着可以带尿布包）。幸运的是，有一位保安人员清楚这项规定。我们得知开场表演正在进行，普通门票的观众可以像沙丁鱼罐头一样挤在圆形剧场的下方。我们也试着去了那里，但我的幼儿吓得大哭起来；我们自己则汗流浃背且什么都看不清。万一需要的话，我也没法给宝宝喂奶。于是我们走到了外面的餐饮区，却被多次告知不能在户外的任何区域停留。8点15分，所有持普通入场券的观众都被要求回到自己的车里，直到晚上8点40分。塞拉·费雷尔将于9点开始演出，于是我们带着哭闹不止的幼儿和婴儿回到车中，等待了20分钟。当我们再次回到会场时，看到警长办公室的警官们守在门口，我们被告知可以前往草坪区域，于是便去了那里。终于能放松一下，我们松了一口气；我的孩子则跑来跑去，见到“塞拉·费雷尔”开心极了。大概在她登上舞台前两分钟，竞技场后方的挡板毫无预兆地关上了，我们则被要求离开。当我们向安保人员询问能否退款时，他们只是耸耸肩。此时，由于孩子已经筋疲力尽且酒店泳池也关闭了，我们甚至没法带孩子去泳池玩或做其他事情。那些买了座位票的人可以继续观看演出，而持普通入场券的观众则遭到了胡椒喷雾的威胁。我们还花了钱来支付停车费。饮料和一家酒店。他们显然打算取消普通观众入场资格，因为在允许我们进入草坪后又迅速把我们赶走，还事先叫来了警长部门。至少可以说，这次活动管理得非常糟糕。

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