点评:Dear Hanuman World Team
Kindly find comments from Arinara Resort guests yesterday issue as below:
"Huge thanks to the team at Hanuman World! Even though our pickup was delayed, their professional staff went above and beyond to fix the situation and make it right. We finished all sections of activities on time for our next plan at Old Town Night Market. We got treated well at the site. It’s rare to see such great accountability these days. 10/10 for both the adventure and the service!"
Mr. Darren Burgess / Homa Cherngtalay (Pick up from Arinara Resort)
On behalf of guests tour Agency, I would like to formally commend your team for their professional conduct yesterday. Despite a late pickup, the staff’s quick resolution and dedication to guest satisfaction were outstanding. It turned what could have been a frustrating day into a highlight of our guests trip. Please pass my thanks to the coordinators involved especially Khun Oil, Sales Person who coordinated and Khun Bee who conducted at the site.
Warm regards,
Yavavee Jarong (VEE)
Tui Destination Representative / Musement Tour Desk
翻译:尊敬的哈努曼世界团队:
以下是昨天入住阿丽娜拉度假村的客人的评价:
“非常感谢哈努曼世界团队!虽然我们的接送时间有所延误,但你们专业的员工竭尽全力解决问题,让我们顺利完成了行程。我们按时完成了所有活动,顺利前往下一个目的地——老城夜市。我们在现场受到了热情周到的服务。如今,如此尽职尽责的服务实属难得。无论是探险体验还是服务,都值得满分!”
达伦·伯吉斯先生/霍玛·切尔恩塔莱(阿丽娜拉度假村接送)
我谨代表客人的旅行社,正式表扬贵团队昨天的专业表现。尽管接送时间有所延误,但员工们迅速解决问题,并始终致力于让客人满意,这令人印象深刻。你们让原本可能令人沮丧的一天变成了我们客人旅程中的亮点。请代我向相关协调员致谢,特别是负责协调的销售人员Khun Oil和现场工作人员Khun Bee。谨致问候,
Yavavee Jarong (VEE)
途易旅游目的地代表/Musement旅游咨询台