点评:Third time we used this outfitter, first time post-Covid pandemic. I have to say I was disappointed. From the time I called to reserve to the check in, the quality was quite lower than our previous experiences. The process to reserve is quite easy, just call, picked up right away. However, when I shared what I wanted to do, the person helping me seemed to not know how to answer questions about options available, saying we could make changes the day of. While I wanted to think this was just being flexible, it was a little off-putting. Due to construction, they advised they couldn’t accommodate my request to bike the first leg then grab kayaks at the Filling Station (like we did the two times prior). We waited 10 minutes to get our check in completed while the one (of three) were checking another large group in; it was chaotic. At the Filling Station, there were several kayaks parked and we noticed the TC paddle van with kayaks was routing through the area. Odd, since they couldn’t get there due to construction… Drop off was easy, the guys helping to get us in and out of the kayak were good. Still a wonderful way to spend the day in TC, we had a great time with friends. Posts around the river advising where you are /streets near so you can self navigate would be a great help to those out-of-town navigating the city by waterway.
翻译:我们第三次使用这家服装店,这是新冠大流行后的第一次。我不得不说我很失望。从我打电话预订到办理入住,质量比我们之前的经历要低得多。预订过程非常简单,只需拨打电话,立即接听。然而,当我分享我想做的事情时,帮助我的人似乎不知道如何回答有关可用选项的问题,说我们可以在当天进行更改。虽然我想认为这只是为了灵活,但这有点令人反感。由于施工原因,他们建议他们无法满足我在第一段骑自行车然后在加油站拿皮划艇的要求(就像我们之前两次那样)。我们等了 10 分钟才完成登记,而其中一个(三人中的)正在为另一大群人登记入住;很混乱。在加油站,停着几艘皮划艇,我们注意到载着皮划艇的 TC 明轮车正在该地区行驶。奇怪的是,由于施工,他们无法到达那里……下车很容易,帮助我们进出皮划艇的人都很好。仍然是在 TC 度过一天的好方法,我们和朋友们度过了愉快的时光。河流周围的帖子会告知您所在的位置/附近的街道,以便您可以自行导航,这对于那些通过水路在城市中航行的外地人来说将是一个很大的帮助。