点评:stayed there 1 month until I find a home, moved out to another place…
they don’t clean the room regularly… see pictures of the room after 8 days travelling… they have not touched it!
zero customer service showing interest to support when the cleaning question came up… they have not even answered my emails… I had to ask for a new room when I came back at 10pm in that room.
ordered room service, they sent the wrong things 1 hour later
the receptionist just advised me to write a complain when I ask for a compensation for that meal…
yes they have a good gym… but you also hear it 24/7 from the room…
the rooms are dark as no window directly.
tje personal are very nice though, they simply have managers that do bot answer and themselves can’t take certain decisions.
the elevator has been out of order for 3 weeks… that makes the waiting time long.
nice pub.
翻译:在那里住了一个月,直到找到住处,才搬到另一个地方……
他们不定期打扫房间……看看8天旅行后房间的照片……他们根本没动过!
当我问到清洁问题时,客服人员完全没有表现出任何兴趣……他们甚至没有回复我的电子邮件……我晚上10点回到那个房间,不得不要求换一间新房间。
我叫了客房服务,1小时后他们送错了东西。
接待员只是建议我写投诉信,因为我要求赔偿那顿饭的损失……
是的,他们的健身房不错……但房间里24小时都能听到健身房的声音……
房间很暗,因为没有窗户。
不过,他们的员工都很好,只是经理是用机器人接电话,他们自己无法做出某些决定。
电梯已经坏了3周了……所以等的时间很长。
很棒的酒吧。