点评:The service was very good, the beer (John Smiths) was very nice and lovely and chilled. The pub was nice and clean, and the lounge looked nice.
Unfortunately, the food was terrible. I ordered the Super Steak meal with a beef dripping gravey. The meal was 2 x 8oz steaks with chips, onion rings, tomato, fried egg, and mushrooms.
The meal came and looked okay. Unfortunately, the steak was the worst steak I've ever had. It had that much grizzle it was nearly impossible to cut with a steak knife 🔪. It was fatty, grizzly, and tough.
I took the meal back and complained to the manager who apologised and said it was obviously a fatty piece and that's she'd the meal. A new meal came with 2 new pieces of steak. I cut into the first steak and started to eat the steak. The manager came over to ask if everything was okay. It was at that point I found out I couldn't actually talk to her because the new steak was grizzly and tough.
In fact, I had to take the steak out of my mouth to talk to her. At which point she said that obviously it wasn't good. To which I agreed. I ate the chips and the egg and some of the other piece of steak, but it was under cooked. I had asked for it to be cooked medium rare, but it was very rare. Also, the sauce that came the second time was peppercorn sauce and not beef dripping gravey.
The manager refunded the cost of my meal and apologised again. She said that it was obviously a poor amount of meat that had been supplied. I did say she should look to change her supplier.
I had been there two weeks earlier and told her I had come back because the meal two weeks earlier had been lovely but was very, very disappointed with this meal.
The manager was really nice about it, and i could not fault the service or the staff.
I'm not sure I'll be eating here again tbh.
翻译:服务很好,啤酒(John Smiths)很好喝,很冰凉。酒吧干净整洁,休息室看起来也不错。
不幸的是,食物很糟糕。我点了超级牛排套餐,配上牛肉汁。餐点是 2 份 8 盎司牛排,配薯条、洋葱圈、西红柿、煎蛋和蘑菇。
餐点上来后看起来还不错。不幸的是,牛排是我吃过的最糟糕的牛排。牛排上有那么多灰,几乎不可能用牛排刀切开🔪。它又肥又硬又硬。
我把餐点拿回去,向经理抱怨,她道歉说这显然是一块肥肉,她要的就是这顿饭。新餐点来了两块新牛排。我切开第一块牛排,开始吃。经理过来问一切是否还好。就在那时,我发现我实际上不能和她说话,因为新牛排又肥又硬。
事实上,我不得不把牛排从嘴里拿出来跟她说话。这时她说这显然不好吃。我同意了。我吃了薯条、鸡蛋和一些其他的牛排,但牛排没熟。我要求把它做成三分熟,但它却做得非常生。此外,第二次送来的酱汁是胡椒酱,而不是牛肉汁。
经理退还了我的餐费并再次道歉。她说显然是供应的肉量太少了。我确实说过她应该考虑更换供应商。
我两周前来过这里,告诉她我回来是因为两周前的那顿饭很美味,但对这顿饭非常非常失望。
经理对此非常友好,我对服务和员工都挑不出毛病。
老实说,我不确定我是否会再来这里吃饭。