点评:was recommended by a mum in my mums group who raved about how welcome they made her feel when she went with two small kids - by being friendly and swiftly bringing her a wine! so I had high hopes as I arrived with my baby while awaiting hubby and toddler who were on their way back from daycare. We rarely eat out and little one loves being outside at night so we sat outside as were nicely wrapped up (thank goodness as no heater!).
After waiting a while at front a bloke came out who could not have been less welcoming! Face of thunder, no smiles or welcomes and he just looked pisssed off I was there. It made me question if indeed they’d maybe stopped doing kids food/welcoming families as it was just gone 5pm.
I asked if I could sit outside and he said yes.
I sat and waited and waited. He came out with a menu but as I looked up he quickly turned and walked back in - taking menus with him and said nothing?
I opted to use the the QR code on table but it didn’t allow for alterations. So I went back in to ask about adding ham on a kids pizza. He said it’s self serve outside (ah that explains why he quickly backtracked and didn’t hand over a menu) to whichI said I didn’t know as no one told me! In the midst of trying to order with him up at the till he proceeded to let another older male customer interrupt and took their wine order before finishing speaking with me - rude!
Again not friendly throughout the entire process uttering no welcoming words of thanks .
The pizza came out (as part of a $12 kids meal which includes a juice and icecream) with a cold plate of prosciutto - not what I ordered but nevertheless I awkwardly cut it up with a baby on my lap (as son//hubby were running late) and stuck it on too.
Once eating the food was good but then they brought the icecream out when son was in the middle of his pizza !!? Needless to say he didn’t want to eat his pizza anymore - despite me asking if they could bring it back after - as he’d already seen it so wanted it! Did they just want rid of us? I felt almost discriminated against as was a woman with a baby? Felt super unwelcome.Why would he be so rude? Why take an order from a bloke while I was ordering? Overall food was good, guys in kitchen were good as they kept ringing the bell to signal I was there - given I had to go on a few times! By time we paid there was a lovely woman on till who kindly asked how everything was. She picked up on my long pause and I explained it really wasn’t the experience I had hoped. She said she was sorry and to please come back. If only she’d started her shift befire the other guy maybe we would have gone back and maybe I’d be mentioning it to my other moms groups… but alas. Not again!
翻译:是我妈妈团体中的一位妈妈推荐的,她对当她带着两个小孩去时他们让她感到多么受欢迎——友好并迅速给她拿了酒!因此,当我带着孩子到达时,我抱着很高的期望,同时等待从日托中心回来的丈夫和幼儿。我们很少出去吃饭,小家伙喜欢晚上在外面,所以我们坐在外面,被包裹得很好(谢天谢地,因为没有暖气!)。
在前面等了一会儿,一个小伙子出来了,他非常热情!脸上表情如雷,没有微笑或欢迎,他只是看起来对我在那里很生气。这让我怀疑他们是否真的会停止提供儿童食品/欢迎家庭,因为下午 5 点才过去。
我问我是否可以坐在外面,他说可以。
我坐着等啊等。他拿着菜单出来,但当我抬起头时,他很快转身走了回来——带着菜单,什么也没说?
我选择使用桌子上的二维码,但它不允许更改。所以我回去询问是否可以在儿童披萨上添加火腿。他说这是外面的自助服务(啊,这解释了为什么他很快就撤回并没有交出菜单),我说我不知道,因为没有人告诉我!在试图和他一起在收银台点餐的过程中,他让另一位年长的男性顾客打断了他的酒单,然后才跟我说话——粗鲁!
在整个过程中再次不友好,没有说欢迎致谢的话。
披萨出来了(作为 12 美元儿童餐的一部分,其中包括果汁和冰淇淋),还有一盘冷火腿 - 不是我点的,但尽管如此,我还是尴尬地把它切开,因为我腿上有一个婴儿(因为儿子//丈夫是迟到了)也坚持了下来。
有一次吃的食物很好吃,但是当儿子正在吃披萨的时候,他们就把冰淇淋拿出来了!!?不用说,他不想再吃他的披萨了——尽管我问他们是否可以把它带回来——因为他已经看到了它,所以想要它!他们只是想摆脱我们吗?我感觉自己几乎受到了歧视,就像一个带着孩子的女人一样?感觉超级不受欢迎。他为什么这么粗鲁?为什么在我点餐的时候还要接受一个家伙的点餐?总的来说,食物很好,厨房里的人也很好,因为他们一直按铃表示我在那里——因为我必须继续几次!当我们付款时,收银台上有一位可爱的女士,她好心地询问一切怎么样。她注意到我长时间的停顿,我解释说这确实不是我所希望的经历。她说她很抱歉并请回来。如果她早于另一个人开始轮班,也许我们就会回去,也许我会向我的其他妈妈团体提及这件事……但是可惜。不会再有!