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Incompetent and inefficient. Not a great advert for Scottish hospitality.
Carol A
Incompetent and inefficient. Not a great advert for Scottish hospitality.
Threaplands的点评
点评：Sat and waited for 25 minutes before asking where our drinks were. A few minutes later was informed that they'd lost our order. Some staff were fine but we were initially greeted by a young woman who looked miserable and robotically informed us it was table service and what the soup was. Also witnessed one member of staff coughing as she threw down cutlery and napkins on a table. Staff should be trained to keep an eye out for orders that haven't been fulfilled. Also saw three members of staff clearing one table. They were only too keen to come and get our order before we'd had a chance to look at the menu but no one noticed that we were sitting with no drinks after 25 minutes. To call it inefficient would be kind. Can't comment on the food as we did not have time to wait another half hour to get fed.
I work in hospitality. This was not it.
Would have put zero out of five if I could.
I work in hospitality. This was not it.
Would have put zero out of five if I could.
翻译：坐着等了 25 分钟才问我们的饮料在哪里。几分钟后，他们告知我们订单丢了。有些员工还不错，但一开始迎接我们的是一位看上去很痛苦的年轻女士，她机械地告诉我们这是餐桌服务，汤是什么。还看到一名员工一边咳嗽一边把餐具和餐巾扔在桌子上。员工应该接受培训，留意尚未完成的订单。还看到三名员工清理一张桌子。他们非常热心地过来帮我们点菜，我们还没来得及看菜单，但没人注意到我们坐在那里 25 分钟后就没有饮料了。说它效率低下是客气了。无法评论食物，因为我们没有时间再等半个小时才能吃到饭。
我在酒店业工作。这不是它。
如果可以的话，我会给零分（满分五分）。
我在酒店业工作。这不是它。
如果可以的话，我会给零分（满分五分）。
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