Terrible not 4* - 凯法利尼亚格兰德酒店 (阿尔戈斯托利翁) - Kefalonia Grand - 755条旅客点评与比价

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Paula C

Terrible not 4*

凯法利尼亚格兰德酒店的点评

2025年06月03日发布于: 海外

点评：Paid extra £320.00 for a “superior” double room with a sea view needn t have bothered as this is the same as the double room no difference as informed by receptionist . We went half board , the breakfast was minimal and poor choice and dinner was even worse had very few choices so for a seven night stay very repetative and really poor quality , after complaining to jet 2 rep were informed it was an ongoing issue with this hotel they were told to sort out the half board menu immediately as it was not acceptable so the next day two more dishes were added, the most basic options possible . We paid £2900.00 for a 4 * experience definately did not get it , if you enjoy getting ripped off and eating very little this is the hotel for you . They make a big deal out of giving you 2 free bottles of water every day which cost 25c in the shop next door you will be constantly watched by the waiters making you feel very uncomfortable , the toilets downstairs have a glass door with a half inch gap running down the side ! Have stayed in alot of 4* hotels and this is definately at the top for the worst definately not 4*. Do not understand the good ratings at all .

翻译：我们额外支付了 320 英镑入住一间可欣赏海景的“高级”双人间，其实不必为此烦恼，因为接待员告诉我们，这和普通的双人间没什么区别。我们选择的是半膳服务，早餐种类很少，选择也很少，晚餐更糟，选择也很少，所以住了七个晚上，菜品重复性很强，质量也很差。我们向 Jet 2 的代表投诉后，得知这是这家酒店一直存在的问题，他们被告知要立即整理半膳菜单，因为这是无法接受的，所以第二天又添加了两道菜，是最基本的选择。我们花了 2900 英镑享受 4 星级服务，但绝对没有得到应有的体验，如果您喜欢被宰并且吃得很少，那么这家酒店就适合您。他们每天免费送你两瓶水，隔壁商店要25美分，还大肆炫耀。服务员会一直盯着你，让你感觉很不舒服。楼下的厕所是玻璃门，侧面有半英寸的缝隙！我住过很多四星级酒店，这家绝对是最差的，绝对不是四星级酒店。完全不明白为什么会有这么高的评价。

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