点评:Upon arriving at La trattoria we were seated at our table where we were then left to select from menu. When our order was being taken there was things off the menu chosen which were not available, it would have been useful to know this before we made our decisions and it would have been more time effective and less disappointing. We placed our orders to which then about 5 minutes later the waitress came back to our table to let us know more of what we ordered was no available which was very restrictive due to one of the party having to order gluten free products.
Again alternate options were chosen and when food arrived no gluten free bun came with the soup with no explanation either. I asked where the bun was and if we could have some sauce also and the waitress disappeared off. She did not return to our table so I asked again and that’s when she told me that there was no gluten free buns and the sauce was coming. The sauce never arrived so we went without.
They took 10% off the bill however the service was just shocking. Really unimpressed.
翻译:我们抵达La trattoria餐厅后,就座后开始点菜。点菜时,服务员说菜单上有些菜品没有了。如果在点菜前知道这些就好了,这样可以节省时间,也不会失望。我们点了菜,大约5分钟后,服务员回到我们桌边,告诉我们我们点的菜品暂时没有了,这非常不方便,因为其中一位客人点的是无麸质产品。
我们又点了其他菜品,但菜上来后,汤里也没有无麸质面包,也没有任何解释。我问面包在哪里,能不能加点酱汁,服务员就消失了。她没有再回来,于是我又问了一次,她告诉我没有无麸质面包,酱汁会送来。但酱汁一直没送来,所以我们就没点了。
他们给我们打了9折,但服务态度却很糟糕。真的非常不满意。