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Laura B
Great hotel for families
Aqua Bay的点评
点评：This hotel exceeded my expectations!
Room: we had a ground floor room which was very nice with a pool right outside of the room. There was an issue with ants in the room, I did make the hotel aware but I’m not sure they came to do anything about it, it wasn’t a big issue though really. The bathroom was big, decent shower and double sink, fridge with water provided by the hotel daily. The room was cleaned every day - sometimes twice!
The staff clearly work hard to keep the hotel looking nice, I sat out on the terrace early in the morning and the staff were out cleaning and tidying everywhere. Staff were friendly, although there was one lady in the bar in the evenings who was quite rude and unhelpful.
The food was average, some nights it was excellent, other nights you felt like you had a plate of lots of random things rather than a meal. It’s a standard all inclusive, some things are repetitive. There was a lot of lamb which I personally enjoyed but might not be for everyone. For fussier eaters and children, my son seemed to live off bread and chips but that’s not a criticism of the hotel! He loved the ice cream - there was a freezer full of ice cream and cones, bowls, toppings etc which children could help themselves to.
The area outside the hotel was average, lots of shops, restaurants etc a few mins walk.
Pools - great selection of pools, the water park is onsite which also has a large pool. There is a lazy river which does get quite busy at peak times as you’d expect. There is a wave pool but they only turn it on for about 15 mins twice a day. There was plenty of sun beds, never struggled to get some. On day one my sons rash vest which was which went a yellow/greenish colour after going in the pool, I heard others mention this so I’m not sure if it was what was used to clean the pool or the actual pool not being clean.
There is a bar that you can get iced coffee, snacks like pizza, chips, sandwiches and ice cream (these are chargeable - the ice cream) but as you have to go inside you need to have dried off which can be inconvenient, it would be great if they had a side serving hatch or something where you could walk up without needed to dry off completely.
I would definitely go back, but may look to eat out a few times to vary the menu I think!
Room: we had a ground floor room which was very nice with a pool right outside of the room. There was an issue with ants in the room, I did make the hotel aware but I’m not sure they came to do anything about it, it wasn’t a big issue though really. The bathroom was big, decent shower and double sink, fridge with water provided by the hotel daily. The room was cleaned every day - sometimes twice!
The staff clearly work hard to keep the hotel looking nice, I sat out on the terrace early in the morning and the staff were out cleaning and tidying everywhere. Staff were friendly, although there was one lady in the bar in the evenings who was quite rude and unhelpful.
The food was average, some nights it was excellent, other nights you felt like you had a plate of lots of random things rather than a meal. It’s a standard all inclusive, some things are repetitive. There was a lot of lamb which I personally enjoyed but might not be for everyone. For fussier eaters and children, my son seemed to live off bread and chips but that’s not a criticism of the hotel! He loved the ice cream - there was a freezer full of ice cream and cones, bowls, toppings etc which children could help themselves to.
The area outside the hotel was average, lots of shops, restaurants etc a few mins walk.
Pools - great selection of pools, the water park is onsite which also has a large pool. There is a lazy river which does get quite busy at peak times as you’d expect. There is a wave pool but they only turn it on for about 15 mins twice a day. There was plenty of sun beds, never struggled to get some. On day one my sons rash vest which was which went a yellow/greenish colour after going in the pool, I heard others mention this so I’m not sure if it was what was used to clean the pool or the actual pool not being clean.
There is a bar that you can get iced coffee, snacks like pizza, chips, sandwiches and ice cream (these are chargeable - the ice cream) but as you have to go inside you need to have dried off which can be inconvenient, it would be great if they had a side serving hatch or something where you could walk up without needed to dry off completely.
I would definitely go back, but may look to eat out a few times to vary the menu I think!
翻译：这家酒店超出了我的预期！
房间：我们住在一楼的房间，非常漂亮，房间外面就有游泳池。房间里有蚂蚁的问题，我确实让酒店知道了，但我不确定他们有没有来解决这个问题，不过这真的不是什么大问题。浴室很大，淋浴和双水槽都很不错，冰箱里有酒店每天提供的水。房间每天都打扫，有时打扫两次！
员工显然很努力地保持酒店的外观，我一大早就坐在露台上，员工们都在打扫和整理各处。员工很友好，不过晚上酒吧里有一位女士很粗鲁，不愿意提供帮助。
食物很一般，有些晚上很好吃，其他晚上你觉得你吃的是一盘很多随机的东西，而不是一顿饭。这是标准的全包服务，有些东西是重复的。有很多羊肉，我个人很喜欢，但可能并不适合所有人。对于挑食者和孩子来说，我的儿子似乎只吃面包和薯条，但这并不是对酒店的批评！他喜欢冰淇淋——有一个装满冰淇淋和蛋筒、碗、配料等的冰柜，孩子们可以自己吃。
酒店外的区域很一般，步行几分钟就有很多商店、餐馆等。
游泳池——游泳池的选择很多，酒店内有水上乐园，还有一个大游泳池。有一条漂流河，正如您所预料的那样，在高峰时段确实会很忙。有一个波浪池，但他们每天只打开两次，每次约 15 分钟。有很多日光浴床，从不费力找。第一天，我儿子的防晒背心在进入游泳池后变成了黄色/绿色，我听别人提到过这个，所以我不确定是用来清洁游泳池的东西还是游泳池本身没有清洁。
有一个酒吧，你可以在那里喝冰咖啡、披萨、薯条、三明治和冰淇淋等小吃（冰淇淋是收费的），但由于你必须进去，所以你需要擦干身体，这可能很不方便，如果他们有一个侧面的服务窗口或类似的东西，你可以走上去而不需要完全擦干身体，那就太好了。
我肯定会再来的，但我想我可能会考虑出去吃几次，换换菜单！
房间：我们住在一楼的房间，非常漂亮，房间外面就有游泳池。房间里有蚂蚁的问题，我确实让酒店知道了，但我不确定他们有没有来解决这个问题，不过这真的不是什么大问题。浴室很大，淋浴和双水槽都很不错，冰箱里有酒店每天提供的水。房间每天都打扫，有时打扫两次！
员工显然很努力地保持酒店的外观，我一大早就坐在露台上，员工们都在打扫和整理各处。员工很友好，不过晚上酒吧里有一位女士很粗鲁，不愿意提供帮助。
食物很一般，有些晚上很好吃，其他晚上你觉得你吃的是一盘很多随机的东西，而不是一顿饭。这是标准的全包服务，有些东西是重复的。有很多羊肉，我个人很喜欢，但可能并不适合所有人。对于挑食者和孩子来说，我的儿子似乎只吃面包和薯条，但这并不是对酒店的批评！他喜欢冰淇淋——有一个装满冰淇淋和蛋筒、碗、配料等的冰柜，孩子们可以自己吃。
酒店外的区域很一般，步行几分钟就有很多商店、餐馆等。
游泳池——游泳池的选择很多，酒店内有水上乐园，还有一个大游泳池。有一条漂流河，正如您所预料的那样，在高峰时段确实会很忙。有一个波浪池，但他们每天只打开两次，每次约 15 分钟。有很多日光浴床，从不费力找。第一天，我儿子的防晒背心在进入游泳池后变成了黄色/绿色，我听别人提到过这个，所以我不确定是用来清洁游泳池的东西还是游泳池本身没有清洁。
有一个酒吧，你可以在那里喝冰咖啡、披萨、薯条、三明治和冰淇淋等小吃（冰淇淋是收费的），但由于你必须进去，所以你需要擦干身体，这可能很不方便，如果他们有一个侧面的服务窗口或类似的东西，你可以走上去而不需要完全擦干身体，那就太好了。
我肯定会再来的，但我想我可能会考虑出去吃几次，换换菜单！
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