点评:We always been looking forward to go to Kiara Lodge, but when we got there our expectations vs what we saw was completely different.
1. Dirty dishes and cups inside the kitchen units that was pretty much disgusting.
2. Dirty pan inside the oven.
3. Mould in the bathroom.
4. Cracked ceiling in the living room.
It was bid annoying to constantly have to report this issues. It made me wonder if there's any maintenance and house keeping managers. Am on holiday, I don't really like to have so many challenges. This was the worst holiday place that I have ever had.
Then we went to paddle boat, you get to be given the key but there's no number as to which key belongs to which boat. There's no one on site, again am on vacation such hassles should be very minimal or atleast number your boats and keys, so that when one gets on site they can know which boat to go to.
Lastly the pool area and putt putt, isn't a way that you can expand those? Given the caliber of the lodge, it gets bid clustered that it has to accommodate most of the people that are on the Lodge. I don't mind the security gates, can't you give occupance access cards instead of pin? The gates are always stuck, I don't if this was caused by people punching in incorrect pin or what.
I hope our reviews are seriously been taken into consideration. I must express my deepest frustration and disappointment with Kiara lodge.
翻译:我们一直期待着去 Kiara Lodge,但当我们到达那里时,我们的期望与我们看到的情况完全不同。
1. 厨房里的脏盘子和杯子,非常恶心。
2. 烤箱里的脏锅。
3. 浴室里有霉菌。
4. 客厅天花板开裂。
不断报告这些问题真是烦人。这让我想知道是否有任何维护和家政经理。我正在度假,我真的不喜欢有这么多挑战。这是我经历过的最糟糕的度假胜地。
然后我们去了桨船,你可以拿到钥匙,但没有编号表明哪个钥匙属于哪艘船。现场没有人,再次度假,这样的麻烦应该非常少,或者至少给你的船和钥匙编号,这样当人们到达现场时,他们就可以知道要去哪艘船。
最后,泳池区和迷你高尔夫球场,难道不是可以扩大这些区域的方法吗?考虑到旅馆的规模,它必须容纳旅馆里的大多数人。我不介意安全门,难道你不能提供入住门禁卡而不是密码吗?门总是卡住的,我不知道这是因为人们输入了错误的密码还是什么原因造成的。
我希望我们的评论能得到认真考虑。我必须表达我对 Kiara 旅馆最深切的沮丧和失望。