点评:I recently visited the Muzz Buzz Yokine outlet on 18 January 2025 and was disappointed with my experience. I ordered a mocha Frappuccino with an extra shot of coffee, as I’ve done many times at other Muzz Buzz locations including this one. However, I was informed that this drink is now made without coffee by default and that adding coffee costs extra.
A mocha Frappuccino is supposed to be a blended coffee beverage with chocolate flavour, so removing the coffee undermines the essence of the drink. It feels misleading to market it as a “mocha Frappuccino” when it doesn’t include coffee unless you pay extra.
If Muzz Buzz has decided to make this change, they should be upfront and rebrand the drink to reflect its actual contents. I’ve been a loyal customer for years, but this development is frustrating and disappointing. Transparency is important, and this experience has made me reconsider returning.
翻译:我最近于 2025 年 1 月 18 日访问了 Muzz Buzz Yokine 门店,这次的体验让我很失望。我点了一杯摩卡星冰乐,并额外加了一杯咖啡,就像我在其他 Muzz Buzz 门店(包括这家)多次点过的那样。然而,我被告知,这种饮料现在默认不含咖啡,添加咖啡需要额外付费。
摩卡星冰乐应该是一种混合了巧克力味的咖啡饮料,因此去掉咖啡会破坏饮料的本质。除非您额外付费,否则它不含咖啡,将其宣传为“摩卡星冰乐”会让人觉得误导。
如果 Muzz Buzz 决定做出这一改变,他们应该提前并重新包装饮料以反映其实际内容。多年来我一直是忠实的客户,但这种发展令人沮丧和失望。透明度很重要,这次经历让我重新考虑是否要回头。