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Chaotic and disorganised
Foodfan023
Chaotic and disorganised
The Lookout的点评
点评：It's a shame. It's a lovely location and want to support the place, but our experience this morning was very poor. Ordered something simple. A hot chocolate, a sparkling mineral water, a sausage roll and 'The classic' breakfast. First off were given a still water rather than sparkling water. Not a big deal and rectified it. After about thirty minutes no food had arrived. Explained to staff and they gave my friend her sausage roll. Waited another 20 minutes and still no breakfast. Went to check if it was being cooked. It wasn't so asked for money for that dish to be refunded. Having been sat there for nearly fifty minutes without breakfast had ample opportunity to observe the staff. Saw one member of staff walk by the pass several times without taking the food waiting there to be collected and taken to customers....they wondered off to clear a table, then walked around for a couple of minutes, then took the food out to customers. It appeared that the member of staff was 'supervising' the others. Not sure anybody knew what they were doing. Please somebody sort it out.
翻译：真可惜。这家餐厅位置很好，我们想支持一下，但是我们今天早上的用餐体验非常糟糕。我们点了些简单的东西。一杯热巧克力、一杯苏打水、一份香肠卷和“经典”早餐。首先，他们端上了一杯纯净水，而不是苏打水。没什么大不了的，我们改正了。大约三十分钟后，食物还没送来。我向工作人员解释了一下，他们就给我朋友送来了香肠卷。又等了 20 分钟，早餐还没送来。我去检查早餐是否做好了。没有做好，所以要求退款。我坐在那里将近五十分钟，没有吃早餐，所以有充足的机会观察工作人员。看到一名工作人员多次路过，却没有把食物拿去收走，然后交给顾客……他们想去清理一张桌子，然后走了几分钟，然后把食物拿给顾客。看起来这名工作人员在“监督”其他人。不确定是否有人知道他们在做什么。请有人来解决这个问题。
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