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fs30
Avoid at all costs
Ahiva Village的点评
点评：Our stay at this hotel was deeply disappointing and completely ruined our much-anticipated family holiday.
The hotel’s kitchen operates under shockingly unhygienic conditions. I witnessed the cook repeatedly handling food with his bare hands, transferring it between pot and plate without using utensils. He also tasted food directly from the pot using the same spoon multiple times without washing it. He also used the palm of his hand to taste the food and then continued handling ingredients without washing his hands.
This blatant disregard for hygiene is not only unprofessional but poses a serious health risk to guests.
The food itself was inedible—bland, poorly prepared, and often unavailable. The kitchen frequently ran out of basic items like bread, butter, and ketchup, making meals even more disappointing.
Kitchen staff play multiple roles in the kitchen, from cook to waiter to washing dishes.
The rooms are nothing like the pictures—don’t be fooled by the online images. Upon arrival, we found the bed linen stained and the bed throw filthy. The pillows were stained, had an unpleasant odor, and only one was provided per person. There were no duvet inners—just empty duvet covers placed on the bed.
Upon request for a duvet inner, we were given only one for two beds and was told there’s no more .
Room also had an unpleasant mold odor.
The furniture was in terrible condition: wardrobe doors were broken off, and the mismatched furniture made the room feel neglected and unkempt.
The amenities were shockingly inadequate. The only refreshment provided in the room was green tea—no standard tea, coffee, sugar, or creamer, which was surprising and very disappointing.
The bathroom was just as bad. A persistent foul odor lingered, made worse by a strong fishy smell coming from the kitchen due to the lack of ventilation in the kitchen. The towels provided were old, worn out, and stained, with no hand towels provided. Basic toiletries were also missing—no shampoo , just a low-quality liquid soap in a dispenser.
Noise was another major issue. The kitchen sounds—staff conversations, chopping, and even the blender—were clearly audible from our room, making it nearly impossible to rest or nap. The lack of privacy was equally frustrating. All windows face an inner courtyard, forcing us to keep the curtains closed at all times to avoid being seen by staff and other guests.
When we raised our concerns about the stained linen and dirty bed throw, the front desk lady reacted defensively. Instead of addressing the issue professionally, she made false accusations against us and even threatened legal action—an appalling and unacceptable response. This level of hostility toward paying guests speaks volumes about the hotel’s disregard for customer service.
This hotel is a glaring example of cost-cutting at the expense of guest comfort and hygiene. The lack of cleanliness, poor amenities, and unprofessional service made our stay miserable. I strongly advise against staying here—there are far better accommodation options available on the island that actually prioritize their guests well-being.
The hotel’s kitchen operates under shockingly unhygienic conditions. I witnessed the cook repeatedly handling food with his bare hands, transferring it between pot and plate without using utensils. He also tasted food directly from the pot using the same spoon multiple times without washing it. He also used the palm of his hand to taste the food and then continued handling ingredients without washing his hands.
This blatant disregard for hygiene is not only unprofessional but poses a serious health risk to guests.
The food itself was inedible—bland, poorly prepared, and often unavailable. The kitchen frequently ran out of basic items like bread, butter, and ketchup, making meals even more disappointing.
Kitchen staff play multiple roles in the kitchen, from cook to waiter to washing dishes.
The rooms are nothing like the pictures—don’t be fooled by the online images. Upon arrival, we found the bed linen stained and the bed throw filthy. The pillows were stained, had an unpleasant odor, and only one was provided per person. There were no duvet inners—just empty duvet covers placed on the bed.
Upon request for a duvet inner, we were given only one for two beds and was told there’s no more .
Room also had an unpleasant mold odor.
The furniture was in terrible condition: wardrobe doors were broken off, and the mismatched furniture made the room feel neglected and unkempt.
The amenities were shockingly inadequate. The only refreshment provided in the room was green tea—no standard tea, coffee, sugar, or creamer, which was surprising and very disappointing.
The bathroom was just as bad. A persistent foul odor lingered, made worse by a strong fishy smell coming from the kitchen due to the lack of ventilation in the kitchen. The towels provided were old, worn out, and stained, with no hand towels provided. Basic toiletries were also missing—no shampoo , just a low-quality liquid soap in a dispenser.
Noise was another major issue. The kitchen sounds—staff conversations, chopping, and even the blender—were clearly audible from our room, making it nearly impossible to rest or nap. The lack of privacy was equally frustrating. All windows face an inner courtyard, forcing us to keep the curtains closed at all times to avoid being seen by staff and other guests.
When we raised our concerns about the stained linen and dirty bed throw, the front desk lady reacted defensively. Instead of addressing the issue professionally, she made false accusations against us and even threatened legal action—an appalling and unacceptable response. This level of hostility toward paying guests speaks volumes about the hotel’s disregard for customer service.
This hotel is a glaring example of cost-cutting at the expense of guest comfort and hygiene. The lack of cleanliness, poor amenities, and unprofessional service made our stay miserable. I strongly advise against staying here—there are far better accommodation options available on the island that actually prioritize their guests well-being.
翻译：我们在这家酒店的住宿非常令人失望，完全毁了我们期待已久的家庭假期。
酒店的厨房在令人震惊的不卫生条件下运作。我亲眼目睹厨师多次用裸手处理食物，在不使用餐具的情况下将食物从锅中转移到盘子中。他还多次用同一把勺子直接从锅中尝食物，没有清洗。他还用手掌尝食物，然后继续处理食材而不洗手。
这种公然无视卫生的行为不仅不专业，而且对客人的健康构成了严重威胁。
食物本身无法食用——味道淡而无味，准备不足，而且经常缺货。厨房经常用完面包、黄油和番茄酱等基本食品，这让饭菜更加令人失望。
厨房工作人员在厨房里扮演多个角色，从厨师到服务员再到洗碗。
房间和图片完全不一样——不要被网上的图片欺骗。抵达后，我们发现床单上有污渍，床罩很脏。枕头上沾满了污渍，散发着难闻的气味，而且每人只提供一个枕头。没有羽绒被芯，床上只放着空的羽绒被套。
我们要求提供羽绒被芯，结果只给了两张床各一个，还被告知没有了。
房间里还有难闻的霉味。
家具状况很糟糕：衣柜门坏了，不匹配的家具让房间显得被忽视和凌乱。
设施令人震惊地不足。房间里唯一提供的茶点是绿茶，没有标准的茶、咖啡、糖或奶精，这令人惊讶，也非常令人失望。
浴室也一样糟糕。持续不断的恶臭挥之不去，由于厨房通风不良，从厨房飘出的强烈鱼腥味让情况变得更糟。提供的毛巾又旧又破，有污渍，也没有提供手巾。基本的洗漱用品也缺失了——没有洗发水，只有分配器里装着的劣质液体肥皂。
噪音是另一个大问题。厨房的声音——员工的谈话声、切菜声，甚至是搅拌机的声音——从我们的房间里都能清晰听到，让我们几乎无法休息或小睡。缺乏隐私也同样令人沮丧。所有的窗户都面向内院，迫使我们一直拉上窗帘，以免被员工和其他客人看到。
当我们提出对床单和床罩脏污的担忧时，前台女士的反应是防御性的。她没有专业地解决这个问题，而是对我们进行虚假指控，甚至威胁要采取法律行动——这是一种令人震惊和不可接受的回应。这种对付费客人的敌意程度充分说明了酒店对客户服务的漠视。
这家酒店是一个明显的例子，它以牺牲客人的舒适度和卫生为代价来削减成本。缺乏清洁、设施差、服务不专业，让我们的住宿很不愉快。我强烈建议不要住在这里——岛上有更好的住宿选择，他们实际上优先考虑客人的健康。
酒店的厨房在令人震惊的不卫生条件下运作。我亲眼目睹厨师多次用裸手处理食物，在不使用餐具的情况下将食物从锅中转移到盘子中。他还多次用同一把勺子直接从锅中尝食物，没有清洗。他还用手掌尝食物，然后继续处理食材而不洗手。
这种公然无视卫生的行为不仅不专业，而且对客人的健康构成了严重威胁。
食物本身无法食用——味道淡而无味，准备不足，而且经常缺货。厨房经常用完面包、黄油和番茄酱等基本食品，这让饭菜更加令人失望。
厨房工作人员在厨房里扮演多个角色，从厨师到服务员再到洗碗。
房间和图片完全不一样——不要被网上的图片欺骗。抵达后，我们发现床单上有污渍，床罩很脏。枕头上沾满了污渍，散发着难闻的气味，而且每人只提供一个枕头。没有羽绒被芯，床上只放着空的羽绒被套。
我们要求提供羽绒被芯，结果只给了两张床各一个，还被告知没有了。
房间里还有难闻的霉味。
家具状况很糟糕：衣柜门坏了，不匹配的家具让房间显得被忽视和凌乱。
设施令人震惊地不足。房间里唯一提供的茶点是绿茶，没有标准的茶、咖啡、糖或奶精，这令人惊讶，也非常令人失望。
浴室也一样糟糕。持续不断的恶臭挥之不去，由于厨房通风不良，从厨房飘出的强烈鱼腥味让情况变得更糟。提供的毛巾又旧又破，有污渍，也没有提供手巾。基本的洗漱用品也缺失了——没有洗发水，只有分配器里装着的劣质液体肥皂。
噪音是另一个大问题。厨房的声音——员工的谈话声、切菜声，甚至是搅拌机的声音——从我们的房间里都能清晰听到，让我们几乎无法休息或小睡。缺乏隐私也同样令人沮丧。所有的窗户都面向内院，迫使我们一直拉上窗帘，以免被员工和其他客人看到。
当我们提出对床单和床罩脏污的担忧时，前台女士的反应是防御性的。她没有专业地解决这个问题，而是对我们进行虚假指控，甚至威胁要采取法律行动——这是一种令人震惊和不可接受的回应。这种对付费客人的敌意程度充分说明了酒店对客户服务的漠视。
这家酒店是一个明显的例子，它以牺牲客人的舒适度和卫生为代价来削减成本。缺乏清洁、设施差、服务不专业，让我们的住宿很不愉快。我强烈建议不要住在这里——岛上有更好的住宿选择，他们实际上优先考虑客人的健康。
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