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Taking our business elsewhere
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Taking our business elsewhere
La Croquantine de matthieu的点评
点评：Once in awhile you want to treat yourself to a coffee experience outside the home on a Saturday morning after a long week. With all the coffee shop options in and around Doral we chose to go back to La Croquatine. Upon entering were greeted at the door and waited to be seated. We waited a bit until we got one of the servers attention. The waitress had told us to find a table of our choice and she would bring us menus. We proceeded to show ourselves to the table and there we waited again for menus and some attention. Finally a waitress came by and asked if we were being attended. We said no so she proceeded to go get us menus and we placed our coffee order. My wife asked for a latte with almond milk and I asked her if they had oat milk and she nodded yes. Our coffees came to us by another waitress, so we asked which one is almond and which one is oat and she had a blank stare. She took them back because she didn’t know. She came back stating that they were both almond because they didn’t have oat milk. Perhaps, our waitress could’ve told me that they didn’t have oat milk and I would’ve asked for regular milk. We proceeded to give the rest of our food order which took quite a while to get. At no point where we told that the food was coming soon or how was the coffee or even offer us some water. Once we were done with our breakfast, we were looking around the restaurant and we noticed other patrons that had been waiting at the table without service. One lady requesting a menu (who eventually walked out as we were leaving) or another patron from a group who stood up and walked to the front to get service. My wife had to go to the front as well to get the attention of our waitress for the check. When she came by the table the machine wasn’t working and she walked back a few times. When she gave us the total and charged our card we weren’t given the opportunity to look at a receipt or add or take away tip. There was a $6 tip automatically added which In our opinion was not warranted. Needless to say our experience at this establishment was terrible and will be taking our business elsewhere in the future.
翻译：偶尔，您想在漫长的一周后的周六早上出门喝杯咖啡犒劳一下自己。考虑到多拉及其周边的所有咖啡店选择，我们选择回到 La Croquatine。一进去就在门口迎接并等待就座。我们等了一会儿，直到我们引起了其中一台服务器的注意。女服务员告诉我们找一张我们选择的桌子，她会给我们带来菜单。我们开始向餐桌展示自己，然后我们再次等待菜单和一些关注。最后一位女服务员走过来问我们是否有人参加。我们说不，所以她继续给我们拿菜单，我们点了咖啡。我妻子要了一杯加杏仁奶的拿铁咖啡，我问她有没有燕麦奶，她点点头。我们的咖啡是另一位女服务员给我们端来的，所以我们问哪一个是杏仁的，哪个是燕麦的，她一脸茫然。她把它们拿回去是因为她不知道。她回来说他们都是杏仁因为他们没有燕麦奶。也许，我们的女服务员可以告诉我他们没有燕麦牛奶，我会要求普通牛奶。我们开始给剩下的食物订单，这花了很长时间才得到。在任何时候我们都没有告诉我们食物即将到来或咖啡如何甚至给我们提供一些水。吃完早餐后，我们环顾了餐厅，发现其他顾客一直在餐桌旁等候，但没有服务。一位女士要菜单（我们离开时她最终走了出去）或一群人中的另一位顾客站起来走到前面以获得服务。我的妻子也不得不走到前面，以引起我们女服务员的注意以进行检查。当她走到桌子旁时，机器坏了，她往回走了几次。当她给了我们总数并从我们的卡中扣款时，我们没有机会查看收据或添加或带走小费。自动添加了 6 美元的小费，我们认为这是没有必要的。毋庸置疑，我们在这家酒店的经历很糟糕，将来会把我们的业务带到其他地方。
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