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Didn't even get a chance to eat
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Didn't even get a chance to eat
Handsome Devil Bistro的点评
点评：We went on Labour Day so we were not surprised that there was a wait to get a table. The hostess told us that it would be up to a twenty minute wait for a table. She asked my name and asked us to come back in twenty minutes. When we came back, I told the hostess my name and that we had been told a table should be reserved for us. The hostess,( a different staff member), informed us that the person that took my name is new and that she should not have taken a reservation on the spot. I asked that she honour the other hostess's promise. I was told that would not be possible and that if I wanted to stand outside on the sidewalk, a table should open up in about 20 minutes to a half hour, or I could have her write my name in the reservation book and a table would be available in two hours. That last statement made absolutely no sense at all. I'm in my 60's and have worked in the service industry for my entire career. The hostess should have apologized for the error and promised me the next available table instead of the passive aggressive stance that she she took while acknowledging the error. How many other couples received the same treatment,(we know of one for sure)? This soured us on, not only the restaurant, but on our trip to Elora. Needless to say, we left Elora and will never come back.
翻译：我们是在劳动节去的，所以我们对排队等候座位并不感到惊讶。女主人告诉我们，等位要等二十分钟。她问我的名字并让我们二十分钟后回来。当我们回来时，我告诉女主人我的名字，并告诉我们应该为我们保留一张桌子。女主人（另一位工作人员）告诉我们，取我名字的人是新人，她不应该当场预订。我要求她兑现另一位女主人的承诺。有人告诉我这是不可能的，如果我想站在外面的人行道上，大约 20 分钟到半小时内就会有一张桌子，或者我可以让她在预订簿上写下我的名字，然后就会有一张桌子。两小时内即可到达。最后一句话完全没有任何意义。我今年 60 多岁了，整个职业生涯都在服务行业工作。女主人应该为这个错误道歉，并向我保证下一张可用的桌子，而不是她在承认错误时采取的被动攻击立场。有多少其他夫妇接受了同样的治疗（我们肯定知道其中一对）？这不仅让我们对餐厅感到厌烦，而且对我们去埃洛拉的旅行也感到厌烦。不用说，我们离开了埃洛拉，再也不会回来了。
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