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Disappointing
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Disappointing
La Grange的点评
点评：Our ski party used the half-board facilities at La Grange for our recent holiday.
This is the second time we have done this and our first experience a few years ago was fantastic. Meals and service were great and capped a very enjoyable holiday.
However, this time was not so good. The food quality and what is offered to "half-board" customers has taken a nose dive. Choice was limited and the quality of the dishes they did provide wasn't the best.
One evening we went off script and ordered (and paid for) meals from the normal a la carte menu and the difference was clear.
We were also squeezed into a corner of the restaurant and sat on the most uncomfortable bench seats going. Customers (half-board) were so tightly packed that people had to climb over each other just to leave the table. We tried to get moved, but apparently this was not possible and we had to remain in our designated area for the whole week.
"Normal" customers in general got a better quality seating as well as food.
Service was ok, but slow.
The restaurant gave the impression that it was trying to claw it's way back from covid and had crammed in as many customers as possible. This would be fine, but it created cramped conditions, meant the kitchen and bar areas could not cope with the amount of orders and resulted in a poor customer experience.
The time of year (school holidays) is also no excuse as both times we have visited have been during these exceptionally busy periods.
Such a shame as we had such a great time previously. If we return we won't be using La Grange.
This is the second time we have done this and our first experience a few years ago was fantastic. Meals and service were great and capped a very enjoyable holiday.
However, this time was not so good. The food quality and what is offered to "half-board" customers has taken a nose dive. Choice was limited and the quality of the dishes they did provide wasn't the best.
One evening we went off script and ordered (and paid for) meals from the normal a la carte menu and the difference was clear.
We were also squeezed into a corner of the restaurant and sat on the most uncomfortable bench seats going. Customers (half-board) were so tightly packed that people had to climb over each other just to leave the table. We tried to get moved, but apparently this was not possible and we had to remain in our designated area for the whole week.
"Normal" customers in general got a better quality seating as well as food.
Service was ok, but slow.
The restaurant gave the impression that it was trying to claw it's way back from covid and had crammed in as many customers as possible. This would be fine, but it created cramped conditions, meant the kitchen and bar areas could not cope with the amount of orders and resulted in a poor customer experience.
The time of year (school holidays) is also no excuse as both times we have visited have been during these exceptionally busy periods.
Such a shame as we had such a great time previously. If we return we won't be using La Grange.
翻译：我们的滑雪派对在最近的假期中使用了 La Grange 的半食宿设施。
这是我们第二次这样做，几年前的第一次体验非常棒。膳食和服务都很棒，为一个非常愉快的假期画上了句号。
然而，这一次却不太妙。食品质量和提供给“半食宿”顾客的食物已经一落千丈。选择有限，他们提供的菜肴质量也不是最好的。
一天晚上，我们偏离了剧本，从普通的点菜菜单上点了（并付了钱），区别很明显。
我们也被挤在餐厅的一个角落里，坐在最不舒服的长椅上。顾客（半食宿）挤得水泄不通，人们不得不互相攀爬才能离开餐桌。我们试图搬家，但显然这是不可能的，我们不得不整周都留在指定区域。
“普通”顾客通常会得到质量更好的座位和食物。
服务还可以，但是很慢。
这家餐厅给人的印象是它正试图从 covid 中恢复过来，并尽可能多地吸引顾客。这很好，但它造成了狭窄的环境，意味着厨房和酒吧区域无法应对大量订单，导致糟糕的客户体验。
一年中的时间（学校假期）也不是借口，因为我们两次访问都是在这些异常繁忙的时期。
真遗憾，因为我们以前度过了如此美好的时光。如果我们返回，我们将不会使用 La Grange。
这是我们第二次这样做，几年前的第一次体验非常棒。膳食和服务都很棒，为一个非常愉快的假期画上了句号。
然而，这一次却不太妙。食品质量和提供给“半食宿”顾客的食物已经一落千丈。选择有限，他们提供的菜肴质量也不是最好的。
一天晚上，我们偏离了剧本，从普通的点菜菜单上点了（并付了钱），区别很明显。
我们也被挤在餐厅的一个角落里，坐在最不舒服的长椅上。顾客（半食宿）挤得水泄不通，人们不得不互相攀爬才能离开餐桌。我们试图搬家，但显然这是不可能的，我们不得不整周都留在指定区域。
“普通”顾客通常会得到质量更好的座位和食物。
服务还可以，但是很慢。
这家餐厅给人的印象是它正试图从 covid 中恢复过来，并尽可能多地吸引顾客。这很好，但它造成了狭窄的环境，意味着厨房和酒吧区域无法应对大量订单，导致糟糕的客户体验。
一年中的时间（学校假期）也不是借口，因为我们两次访问都是在这些异常繁忙的时期。
真遗憾，因为我们以前度过了如此美好的时光。如果我们返回，我们将不会使用 La Grange。
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