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资质规则
旅行
账户
Terrible Customer Services
KVLewis
Terrible Customer Services
Espai de la Carme的点评
点评：Very good pizzas but terrible customer services. This establishment does not need to make the effort as they already have their local clientele. We turned up without booking and the place was fully booked, which is understandable. The issue here it was more on the way of delivering the message that the message itself. We did decided to take away the pizzas and have some drinks while we waited. Did asked them if perhaps we could eat them in the stalls we were in. We were told not because the price was take away. I offer to pay the difference when I was told in a very rude way that the stalls were to be used for people who waited take away. Again understandable but the way the message was delivered was extremely patronising. We were about to leave and without give much think grab my daughter’s unfinished water glass bottle to then to be again mistreated by the same gentleman that I should not be doing that. I would like to think that he was having a bad day. The visit was a clear mistake not to be repeated .
翻译：非常好的披萨，但客户服务很糟糕。这家机构不需要付出努力，因为他们已经拥有当地客户。我们没有预订就来了，这个地方已经订满了，这是可以理解的。这里的问题更多的是传递消息的方式而不是消息本身。我们确实决定带走披萨并在等待时喝一些饮料。确实问过他们我们是否可以在我们所在的摊位上吃它们。我们被告知不能，因为价格被带走了。当我以一种非常粗鲁的方式被告知这些摊位是供等待外卖的人使用时，我提出支付差价。再次可以理解，但传达信息的方式非常居高临下。我们正要离开，没有多想就抓住了我女儿未完成的水玻璃瓶，然后又被同一位绅士虐待，我不应该这样做。我想他今天过得很糟糕。这次访问是一个明显的错误，不应重蹈覆辙。
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