点评:My family and I went for dinner on the 30 October around 18:00 and ordered a bottle of wine and 2 pizza’s. Everything was good and excellent as always. When it came to ordering x2 double espressos with hot milk on the side (for 2 people), we told the waitress to bring the coffee while it was hot, but we didn’t get it hot, it took about half hour before we got it and the coffee was cold and the milk wasn’t too hot either, so we told the owner or manager to reheat the coffee but instead he felt on the cups and said it was hot enough and brought us not too hot milk instead and think that it will heat up the coffee, which tasted exactly the same- still cold. He didn’t want to heat up our coffees, and said that the espresso coffee was made simultaneously. So I had to drink my cold coffee but I’ll never do that again and next time if I get cold coffee again that will be the last time I’ll be ordering coffee if nobody brings it like I want it to be. Hot hot hot coffee and hot milk. Unfortunately I am fussy in drinking coffee and I refuse to drink cold coffee and if I ask for hot coffee I expect it to be hot and not bring it to me when it’s cold, I will not be paying for cold coffee. The coffee had a nice taste just a pity of the cold coffee and a manager that didn’t want to do as I asked him to. I hope you will listen next time and do as your client tells you to.
翻译:10 月 30 日 18:00 左右,我和家人去吃晚餐,点了一瓶葡萄酒和 2 份披萨。一切都像往常一样好,非常棒。当我们点两杯双份浓缩咖啡,旁边放着热牛奶(2 人份)时,我们告诉女服务员趁热端上来,但我们没有喝到热咖啡,等了半个小时才端上来,咖啡是冷的,牛奶也不太热,所以我们告诉店主或经理重新加热咖啡,但他摸了摸杯子,说已经够热了,给我们端来了不太热的牛奶,认为这会让咖啡变热,但味道还是一样——还是冷的。他不想加热我们的咖啡,说浓缩咖啡是同时制作的。所以我不得不喝我的冷咖啡,但我再也不会这样做了,下次如果我再喝到冷咖啡,如果没有人像我希望的那样端上来,那将是我最后一次点咖啡了。热热热的咖啡和热牛奶。不幸的是,我对喝咖啡很挑剔,我拒绝喝冷咖啡,如果我要热咖啡,我希望它是热的,而不是在冷的时候给我端上来,我不会为冷咖啡付钱。咖啡味道不错,可惜咖啡是冷的,经理也不愿意按我说的做。我希望你下次能听从你的建议,按照你的客户说的做。