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Good food and drinks but poor service.
Tripadvisor用户
Good food and drinks but poor service.
Don’t Gnocc IT的点评
点评：Very convenient and nice location. Food and drinks came quickly and was absolutely delicious. However the staff were a bit off. Firstly one of the staff wiped down a table next to us and pushed the food from that table onto one of that tables seats so when the next group of people went to sit down they complained about the food on the seats and felt it was messy. We were not offered water on arrival and my partner had to ask for it with his main only to not be given it and then the other waiter asked if we would like some and she eventually came back with it 5 mins later. We were also charged $5 for the still water when I feel water should be free.. But the worst thing in my opinion was the service the lady waiter we had barely had good English and because of that had no idea which cocktail was which.. she had to go back and ask someone else then still told us the wrong drink we eventually between ourselves figured out what was what. She also didn’t take our entree plates and we had to use the same dirty knives and forks from our entrees for our mains. I had to ask for our empty glasses and entree plates to be taken which I feel is just obvious to take them away when someone has finished with them so it doesn’t clutter the small tables. Overall the food and cocktails were made perfectly but the service definitely needs improving.
翻译：非常方便和不错的位置。食物和饮料来得很快而且绝对美味。然而，工作人员有点不对劲。首先，一名工作人员擦拭了我们旁边的一张桌子，并将桌子上的食物推到其中一个座位上，所以当下一组人坐下时，他们抱怨座位上的食物，觉得很乱。我们到达时没有得到水，我的伙伴不得不向他的主管要水，结果没有得到，然后另一个服务员问我们是否想要一些，她最终在 5 分钟后回来了。当我觉得水应该免费的时候，我们还被收取了 5 美元的静水费。但在我看来，最糟糕的是女服务员的服务，我们几乎不会说一口流利的英语，因此不知道哪种鸡尾酒是哪种。她不得不回去问别人，然后仍然告诉我们喝错了饮料，我们最终弄清楚了什么是什么。她也没有拿走我们的主菜盘子，我们不得不使用主菜中相同的脏刀叉作为主菜。我不得不要求把我们的空杯子和主菜盘子拿走，我觉得当有人用完它们时，把它们拿走是很明显的，这样就不会弄乱小桌子了。总的来说，食物和鸡尾酒都很完美，但服务确实需要改进。
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