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Nice Ambience lacking finesse
Wander27****
Nice Ambience lacking finesse
Hoeve Duin en Kruidberg的点评
点评：Having visited a few years ago when Alan was the chef we decided to visit again. The location is lovely and has a very cosy feel to it. However in sitting down and speaking to my husband a waiter, without even greeting us said “I guess I’m expected to do this in English”. How rude? The rest of the staff had better manners but really lacked training and finesse. We went with the 4 course wine pairing. We were given the wine name and which country it was from and then told “Yeah it’s a nice wine”, no explanation of flavours or why it was chosen. Please educate your staff on wine, it would really help! The food is presented well and tasty, however the liquorice jus on the duck gave a sharp aspartame taste which was overpowering. Some red berries would help counteract. The ambience in the restaurant was warm with a live pianist, the spacing between tables is perfect for noise control. Was it value for money? Not really a little overrated. On after paying we were left wondering around the lounge area trying to locate our coats. Again a missed opportunity to be asked if we had any and accompanied to get them. Having worked in silver service and some fine hotels I would say well trained staff can achieve the fine dining experience you wish your paying guests expect.
翻译：几年前，当艾伦担任厨师时，我们决定再次访问。位置很漂亮而且有一种非常舒适的感觉。然而，坐下来与我丈夫交谈时，一位服务员甚至没有向我们打招呼就说“我想我应该用英语来做这件事”。太粗鲁了？其他员工有更好的举止，但确实缺乏培训和技巧。我们选择了 4 道菜的葡萄酒搭配。我们被告知了酒名和它来自哪个国家，然后告诉我们“是的，这是一款好酒”，没有解释口味或为什么选择它。请对您的员工进行葡萄酒方面的教育，这真的很有帮助！食物摆盘很好，味道鲜美，但是鸭子上的甘草汁有一种强烈的阿斯巴甜味道，令人难以忍受。一些红色浆果有助于抵消。餐厅的气氛很温暖，有现场钢琴演奏，桌子之间的间距非常适合控制噪音。物有所值吗？确实没有被高估一点。付款后，我们在休息区周围徘徊，试图找到我们的外套。再次错过了被询问我们是否有并陪同去拿它们的机会。我曾在银级服务机构和一些高级酒店工作过，我想说训练有素的员工可以实现您希望付费客人期望的精致用餐体验。
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