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Jobsworthy and disappointing experience
Tripadvisor用户
Jobsworthy and disappointing experience
Fly Cup Coffee Shop, Inverurie的点评
点评：For a training enterprise Flycup are very regimented in some ways, whilst very lax in others. They don't seem to value their customers.
After a considerable wait I was informed that I couldn't have an item on the brunch menu as it was after noon. However, the clock on the wall indicated otherwise. It was frustrating as due to some activities behind the counter carried over to the delay in getting our order taken.
When the table next to ours vacated, the clearers sorted out the dirty dishes on ours for several minutes before carrying them to the kitchen - no acknowledgement was made that people were sitting eating their meal at the table.
The prices are expensive for what is offered, however there appears to be little awareness of good customer service, customers will only return if they have had good food and also good customer service.
The food was good, the prices were okay, except the prices didn't reflect the mediocre service provided.
After a considerable wait I was informed that I couldn't have an item on the brunch menu as it was after noon. However, the clock on the wall indicated otherwise. It was frustrating as due to some activities behind the counter carried over to the delay in getting our order taken.
When the table next to ours vacated, the clearers sorted out the dirty dishes on ours for several minutes before carrying them to the kitchen - no acknowledgement was made that people were sitting eating their meal at the table.
The prices are expensive for what is offered, however there appears to be little awareness of good customer service, customers will only return if they have had good food and also good customer service.
The food was good, the prices were okay, except the prices didn't reflect the mediocre service provided.
翻译：对于培训企业，Flycup 在某些方面非常严格，而在其他方面则非常松散。他们似乎并不重视他们的客户。
经过相当长的等待后，我被告知我不能在中午之后在早午餐菜单上点菜。然而，墙上的时钟却另有指示。令人沮丧的是，由于柜台后面的一些活动导致我们的订单延迟。
当我们旁边的桌子腾空时，清理员整理了我们桌上的脏盘子几分钟，然后将它们带到厨房 - 没有人承认有人坐在餐桌旁吃饭。
所提供的价格昂贵，但是似乎很少有人意识到良好的客户服务，客户只有在拥有良好的食物和良好的客户服务的情况下才会回来。
食物很好，价格还可以，只是价格没有反映所提供的平庸服务。
经过相当长的等待后，我被告知我不能在中午之后在早午餐菜单上点菜。然而，墙上的时钟却另有指示。令人沮丧的是，由于柜台后面的一些活动导致我们的订单延迟。
当我们旁边的桌子腾空时，清理员整理了我们桌上的脏盘子几分钟，然后将它们带到厨房 - 没有人承认有人坐在餐桌旁吃饭。
所提供的价格昂贵，但是似乎很少有人意识到良好的客户服务，客户只有在拥有良好的食物和良好的客户服务的情况下才会回来。
食物很好，价格还可以，只是价格没有反映所提供的平庸服务。
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