点评:Worst experience ever. We had booked through booking.com and got a deal for 7411.00 we reserved for 2 nights. Once we went to the hotel they said the booking has sent them $90 per stay and what we received was above mentioned. we had to talk with the manager and the online reservation master as well as the owner of the hotel and they were telling something wrong with the booking .then since it was me and my friend ( 2 girls) we thought to get a room cheapest one was 10,000 and no enough space or balcony so we took their highest rating one, as I remember deluxe suit or something that had a balcony and it was 16,000. maintains was 5 out of 10. So the 1st day at midnight it was raining and suddenly the 2 glass slide doors which used to enter the balcony fell into the bed , right there we were sleeping and it was on our body and we were scared to death. The total room was flooded and we were wet and we had to run downstairs to bring someone since we were helpless. Our stuff clothes, and laptops all got wet. Then we got the cheapest room to spend that night and we received the repaired room afternoon. However, we requested to reduce the price of 1st day since we didn't use it and the disaster we faced and the owner reduced it, then we requested a late checkout and they said 2000 per hour for late checkout. I won't recommend this to anyone since they do not have any respect or care towards the customers. We could have been hurt if the glasses break therefore we had some concerns with safety cos this wouldn't happen if they maintain properly. and not a single custody to apologize to the customer for what happened and make them feel comfortable. I have never been to that hotel before and heard some good reviews a long time back but this one of the worst place to stay.
翻译:有史以来最糟糕的经历。我们通过 booking.com 进行了预订,并以 7411.00 的价格预订了 2 晚。我们一到酒店,他们就说预订每次入住给他们寄了 90 美元,我们收到的就是上面提到的。我们不得不与经理和在线预订主管以及酒店老板交谈,他们说预订有问题。然后因为是我和我的朋友(2 个女孩)我们想得到一个最便宜的房间是 10,000,没有足够的空间或阳台,所以我们选择了他们的最高评分,因为我记得豪华套装或带阳台的东西是 16,000。维护是 10 分中的 5 分。所以第一天午夜下雨,突然用于进入阳台的 2 个玻璃滑动门掉到床上,我们正在那里睡觉,它在我们身上,我们害怕死亡。整个房间都被淹了,我们都湿了,因为我们无能为力,我们不得不跑下楼去带人。我们的东西衣服和笔记本电脑都湿了。然后我们得到了当晚最便宜的房间,下午收到了修好的房间。但是,我们要求降低第一天的价格,因为我们没有使用它,我们面临的灾难和业主降低了它,然后我们要求延迟退房,他们说延迟退房每小时 2000。我不会向任何人推荐这个,因为他们对客户没有任何尊重或关心。如果眼镜破裂,我们可能会受伤,因此我们对安全性有一些担忧,因为如果它们维护得当,就不会发生这种情况。也没有一个监护人为发生的事情向客户道歉并让他们感到舒服。我以前从未去过那家酒店,很久以前就听到过一些好评,但这是最糟糕的住宿地点之一。