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Climber5797056****
Highly unprofessional and very rude travel agent
Yatra Holidays - Chardham Tourism的点评
点评：Herewith i would like to share my very bad experience with one of the travel agents in Haridwar - Puneet Ahuja - +91 97209 33005 of YATRA HOLIDAYS - Haridwar.
We were four ladies and my son - total 5 people from Gujarat had plan Kedarnath visit during 3rd week of October.
We had booked the vehicle with Puneet Ahuja long ago and had paid him advance also.
We started his vechile service from Delhi airport. Next day we had Rishikesh local and then there after Kedarnath trip.
The day we had to do Rishikesh local, we had told to send the vehicle by 7:30 am. We were ready before time. Then by 7:45 I made a call to the driver to check when he is coming. He said he will be there in 5 mnts. Like wise I kept calling him 2/3 time and at last he said he feels that there is a puncher in the car and he is getting it repaired.
Then I sent a msg to Puneet informing about this. Then after 15 mnts or so the vehicle reached.
As we were already running late we opened the door of the car and found that food was laying on the seats and the floor of the car and plastic glasses also. Seats were muddy. Car was in a very dirty condition. I was obviously upset on the driver so he just removed food from the seat and removed glasses. And we entered the car as we were already running late but i was having very negative feelings.
Meanwhile as i had sent msg to Puneet about vehicle condition, he immediately called me and told us to get down from the car. Also very rudely said we are asking for all luxury and he won't be able to provide that. We will have to accept what he is offering otherwise asked to get down. We had not gone 20 mtr far and he called up driver and told him to make us to get down from the car.
Then i again called him and told as we had booked his vehicle long ago then how come at the last moment he could say no ? And then he again very rudely said ham toh aisa hi denge. Chahiye toh baitho Varna aur dhundh lo.
He was knowing that we are females and were from Gujarat. Immediately we won't be able to get any other services so he tried to dominate.
But later we hired an another vehicle and we had a wonderful trip.
I am sharing this experience just for your reference and to keep you alert.
We were four ladies and my son - total 5 people from Gujarat had plan Kedarnath visit during 3rd week of October.
We had booked the vehicle with Puneet Ahuja long ago and had paid him advance also.
We started his vechile service from Delhi airport. Next day we had Rishikesh local and then there after Kedarnath trip.
The day we had to do Rishikesh local, we had told to send the vehicle by 7:30 am. We were ready before time. Then by 7:45 I made a call to the driver to check when he is coming. He said he will be there in 5 mnts. Like wise I kept calling him 2/3 time and at last he said he feels that there is a puncher in the car and he is getting it repaired.
Then I sent a msg to Puneet informing about this. Then after 15 mnts or so the vehicle reached.
As we were already running late we opened the door of the car and found that food was laying on the seats and the floor of the car and plastic glasses also. Seats were muddy. Car was in a very dirty condition. I was obviously upset on the driver so he just removed food from the seat and removed glasses. And we entered the car as we were already running late but i was having very negative feelings.
Meanwhile as i had sent msg to Puneet about vehicle condition, he immediately called me and told us to get down from the car. Also very rudely said we are asking for all luxury and he won't be able to provide that. We will have to accept what he is offering otherwise asked to get down. We had not gone 20 mtr far and he called up driver and told him to make us to get down from the car.
Then i again called him and told as we had booked his vehicle long ago then how come at the last moment he could say no ? And then he again very rudely said ham toh aisa hi denge. Chahiye toh baitho Varna aur dhundh lo.
He was knowing that we are females and were from Gujarat. Immediately we won't be able to get any other services so he tried to dominate.
But later we hired an another vehicle and we had a wonderful trip.
I am sharing this experience just for your reference and to keep you alert.
翻译：在此，我想分享我与哈里德瓦的一家旅行社 - Puneet Ahuja - +91 97209 33005 YATRA HOLIDAYS - Haridwar 的糟糕经历。
我们是四个女人和我的儿子，总共五个来自古吉拉特邦的人，计划在 10 月的第三周去凯达尔纳特旅游。
我们很久以前就通过 Puneet Ahuja 预订了车辆，并提前付款给他。
我们从德里机场开始了他的车辆服务。第二天我们去了瑞诗凯诗当地，然后去了凯达尔纳特。
我们必须去瑞诗凯诗当地，我们被告知要在早上 7:30 之前派车。我们提前准备好了。然后到了 7:45，我打电话给司机，问他什么时候来。他说他 5 分钟后就到了。同样，我给他打了两三次电话，最后他说他觉得车里有个穿孔器，他正在修理。
然后我给 Puneet 发了一条消息告知此事。大约 15 分钟后，车辆到达。
由于我们已经迟到了，我们打开车门，发现食物放在座椅和车地板上，还有塑料眼镜。座椅上满是泥土。车子很脏。我显然对司机很不满，所以他把食物从座椅上拿走了，还拿走了眼镜。我们上了车，因为我们已经迟到了，但我的情绪非常消极。
与此同时，当我向 Puneet 发送有关车辆状况的消息时，他立即打电话给我，让我们下车。还非常粗鲁地说，我们要求的是所有豪华服务，他无法提供。我们必须接受他提供的服务，否则就要求下车。我们还没走 20 米，他就打电话给司机，让他让我们下车。
然后我又打电话给他，告诉他我们早就订了他的车，怎么在最后一刻他又说不？然后他又非常粗鲁地说 ham toh aisa hi denge。Chahiye toh baitho Varna aur dhundh lo。
他知道我们是女性，来自古吉拉特邦。我们马上就无法获得任何其他服务了，所以他试图占主导地位。
但后来我们租了另一辆车，我们度过了一段美好的旅程。
我分享这段经历只是为了供您参考并让您保持警惕。
我们是四个女人和我的儿子，总共五个来自古吉拉特邦的人，计划在 10 月的第三周去凯达尔纳特旅游。
我们很久以前就通过 Puneet Ahuja 预订了车辆，并提前付款给他。
我们从德里机场开始了他的车辆服务。第二天我们去了瑞诗凯诗当地，然后去了凯达尔纳特。
我们必须去瑞诗凯诗当地，我们被告知要在早上 7:30 之前派车。我们提前准备好了。然后到了 7:45，我打电话给司机，问他什么时候来。他说他 5 分钟后就到了。同样，我给他打了两三次电话，最后他说他觉得车里有个穿孔器，他正在修理。
然后我给 Puneet 发了一条消息告知此事。大约 15 分钟后，车辆到达。
由于我们已经迟到了，我们打开车门，发现食物放在座椅和车地板上，还有塑料眼镜。座椅上满是泥土。车子很脏。我显然对司机很不满，所以他把食物从座椅上拿走了，还拿走了眼镜。我们上了车，因为我们已经迟到了，但我的情绪非常消极。
与此同时，当我向 Puneet 发送有关车辆状况的消息时，他立即打电话给我，让我们下车。还非常粗鲁地说，我们要求的是所有豪华服务，他无法提供。我们必须接受他提供的服务，否则就要求下车。我们还没走 20 米，他就打电话给司机，让他让我们下车。
然后我又打电话给他，告诉他我们早就订了他的车，怎么在最后一刻他又说不？然后他又非常粗鲁地说 ham toh aisa hi denge。Chahiye toh baitho Varna aur dhundh lo。
他知道我们是女性，来自古吉拉特邦。我们马上就无法获得任何其他服务了，所以他试图占主导地位。
但后来我们租了另一辆车，我们度过了一段美好的旅程。
我分享这段经历只是为了供您参考并让您保持警惕。
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